Skip to main content

 

Documentation & User Guides | FotoWare

Troubleshooting: Operations Center reports error "Could not create URLACLs. This may lead to other FotoWare Services not running properly..."

Symptom:

The error below is displayed when launching Operations Center:

"2019-03-28 12:48:09.7343;FOTOWARESERVER;Error;FWOC - Could not create URLACLs. This may lead to other FotoWare Services not running properly. - The specified directory service attribute or value does not exist."

The process account that is used, is an account on the AD.

Resolution:

Make sure the domain user that's set as the FotoWare process account has READ permission on the following containers in AD:
CN=Users and CN=Computers.
If it only has read permission to one of these (for instance CN=Users) then the error in the log file will be thrown as in the example above.