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Documentation & User Guides | FotoWare

Choosing the location of audio and video proxy files

What are the proxy files?

With the optional audio and video module FotoWeb creates proxy files - that is, copies of the original files that are encoded to play back on all platforms. Video and audio proxy files are stored in a configurable location on the server. Because the proxies folders can become very big, it's important to place them on a drive that has sufficient storage available.

Considerations when choosing where to store proxies​

By default, proxy files for both audio and video are stored in C:\ProgramData\FotoWare\FotoWeb\Operations\Proxies.

Depending on the amount of audio and video files you store in your DAM system the proxy folders can become very large. Hence, you should consider selecting another location than your system drive and for instance use a dedicated storage area for it.

You should consider the fact that the drive that is used to store proxy files is also where they're being transcoded, so the I/O on that drive can have an effect on the performance of transcoding operations.

Also make sure there is sufficient space on the drive to avoid running full, and make regular backups of the proxy files.

Changing the default location of the proxy files

To change the location of the folder where proxy files are stored, open up the Operations Center and go to the FotoWeb tab.

Access the server configuration by clicking on Configuration and choosing Open.

Now go to the Service Options tab and choose the Advanced node. Here you will find a section called Proxy repository path.

After changing the path you should copy any existing content from the old proxy repository to the new one. Before doing so, stop all FotoWeb services and then complete the move. If your FotoWeb server runs on IIS, you should also start the FotoWeb administration console and run Setup IIS on the site so that IIS is updated with the new location.

Are proxy files purged when an audio or video file is deleted?

Yes, proxy files are purged within approximately 10 days of deleting the parent asset.