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Documentation & User Guides | FotoWare

There is no "Insert from FotoWeb" button in Word or PowerPoint

Overview

After deploying or installing FotoWeb Desktop, the "From FotoWeb" button is not available on the Insert Ribbon in Word and PowerPoint.

Possible cause

"Microsoft Visual Studio 2010 Tools for Office" have probably not been installed on the client.
During a regular client installation, the installer takes care of downloading all required components, but this is not the case when deploying software using Group Policy, for example. The above package will therefore have to be installed on the client before FotoWeb Desktop will work properly.

Solution

Download and install "Microsoft Visual Studio 2010 Tools for Office" on the client. It can be downloaded from this link:
http://support.microsoft.com/kb/2525428

(Note that there are separate downloads for 32- and 64-bit client systems)

If you need to prepare this package for Group Policy deployment, read this article

Important note to users of Office 2007 Service Pack 2 or older:

If, after installing Microsoft Visual Studio 2010 Tools for Office, the "From FotoWeb" button still does not appear on the Word and/or PowerPoint Insert ribbon, we recommend installing all the available updates for your Office installation as this will remedy the problem.

However, if updating the Office installation is not feasible, Microsoft has released a hotfix that addresses this particular issue with VSTO plugins in Office 2007 Service Pack 2 or before. If you are running Office 2007 with Service Pack 3, the hotfix does not apply to you. The hotfix can be downloaded from this address:

http://support.microsoft.com/kb/976477