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Documentation & User Guides | FotoWare

Operations Center reports "Value was either too large or too small for an int32"

Applies to:FotoWare version 7.0


Symptom

When accessing the FotoWeb tab in the Operations Center, an error message appears that says "'Error occurred: Value was either too large or too small for an int32"

Solution

(Windows 2008) Go to C:\ProgramData\FotoWare\FotoWeb\Server Settings\Configuration and open the file LicenseInfo.txt

(Windows 2003) Go to C:\Documents and Settings\All Users\Application Data\FotoWare\FotoWeb\Server Settings\Configuration and open the file LicenseInfo.txt

 

The file should look something like this:

16|5|1|4294967295|<Company Name>|

 

Change the large number (4294967295) to a smaller two digit number (for example 20).

After this is done, save the file and make sure that the FotoWare process account (the main account for all FotoWare applications) does not have write access on the file.

Then close the browser and reopen the Operations Center, and the problem is solved.