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Documentation & User Guides | FotoWare

The Clients tab in the Operations Center

A client access auditing system has been introduced for Color Factory and Index Manager. The system has been introduced to help customers easily keep track of the number of licenses currently in use out of the total license pool.

All FotoStation clients that connect to an Index Manager or Color Factory server lay claim to one Client Access License. The number of unique clients is counted on the server, and a warning will be shown if more than the licensed number of clients is used.

A client is defined as a domain user from any machine or a Windows or Mac user connected to the server.

Administrators can remove clients from the list, but they will reappear the next time a FotoStation Client connects.

On the Clients tab you can see specifically which users have connected to the server using FotoStation Client.

Important to know:

In the current software versions, your workflow is not affected. FotoWare servers will only display a warning if the number of active clients is higher than the licensed count.

How do I obtain a Client Access License? 

If your software is covered by a Software Maintenance Agreement, client access keys are already available for you to activate. They can be obtained on https://licenses.fotoware.com and must be activated on each server. The Client Access Licenses will also be issued automatically the next time you renew and fulfill your Software Maintenance Agreement.

If you do not have an SMA on your software, get in touch with FotoWare Sales to receive your Client Access License.