Configuring email accounts for file transfers

Configuring mail source options

1. After configuring the server settings, open the Folders tab and select Add folder to define a new account for retrieving or sending emails.

2. Enter the following information, as necessary: 

Name: Enter the account name. This is used to identify the account when you add it to a channel later.

Description: Enter more information about the account, if necessary.

Type: Choose whether the account should be used to send or retrieve emails. The default selection here depends on whether you enabled email pickup or delivery on the mail server settings page.

IMAP folder to scan: If you are configuring mail pickup from an IMAP server, you must specify the name of the IMAP folder where the mails reside, Inbox, for example. Ask your mail server administrator if you are unsure about this. Connect only scans this folder when picking up files from the IMAP server.

Sender details: Enter the sender's name and email address. These values are added to the message header for outgoing emails. This option is only available when you are creating a destination.

Account details: Enter the required account information. This information is required to connect to the email account and download messages. Typically you don't need to specify any account credentials for using a corporate outgoing email server, but if you have specified that the outgoing mail server requires authentication, enter the credentials here.  Note: Email accounts that require multifactor authentication are not supported.

Ignore Filter: This option is available when configuring mail pickup from a POP or IMAP connection (i.e. you set the account type as Source, not Destination). You can define a filter that ignores email attachments of a certain kind. For example, to ignore all text file attachments with the extension .txt and not download them, enter *.txt in the Ignore Filter field.