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Documentation & User Guides | FotoWare

Problem: Upload information is not added when assets are uploaded

Problem

When uploading assets to FotoWeb, the information about the uploading user and upload time (fields 360-362) is not added to the uploaded asset(s).

Cause

The archive's metadata set has been configured to show the fields containing the upload information. Because these fields are exposed during upload, they will be cleared, and no information will appear on the uploaded asset(s).

Solution

Change the metadata set to that the fields in question (360-362) are not Editable. By making these fields read-only, FotoWeb will not clear the fields and the information will be correctly stored in the fields.