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Documentation & User Guides | FotoWare

Installing Color Factory

A complete step-by-step guide to install Color Factory on your server.

Check this first

  1. Make sure the server meets the system requirements set forth in a separate topic.

  2. Configure your network to allow communications between the server and client.

  3. Install Color Factory on your server and configure it using the Color Factory Configuration in the FotoWare program group.

The details surrounding these steps are outlined below.

Configuring the server network settings

Having set up IIS you should make sure the server allows incoming client connections and that Color Factory can communicate with the log server.

Although Color Factory is based on a folder monitoring system, some of its features rely on TCP/IP communications on port 7000, which must be opened in the server's firewall.

The Operations Center can be used for monitoring server activity, although you must use the special configuration tool on the server console to configure Color Factory's channels.

To make it easy for administrators and operators to access the Operations Center and the configuration panels for all installed server applications, we recommend that you enable single sign-on. This is achieved by using Internet Explorer as your web browser and adding the Operations Center server to your list of local intranet sites.

Also, as stated in the system requirements, Color Factory communicates with the FotoWare Log Server using UDP port 7000. You should therefore make sure that no other services on the server claim this port and interrupt the logging service. Microsoft's DNS server can typically interfere with this port since it can be configured to use an arbitrary port. Hence, if you are using Microsoft's DNS server, you should make sure that it has been explicitly set not to not allow connections on UDP port 7000.

Installing the Color Factory server software

Before installing or updating - Important!

If you are upgrading from a previous version, you must stop all FotoWare-related services on the server:

  • Stop all running FotoWare programs
  • Open the Start Menu, choose Administrative Tools and then choose Services.
  • Locate and stop all FotoWare services.
  • It is advisable to back up your existing configuration before performing the upgrade. If you're running on a virtual server, it is you can make a snapshot of the system to allow reverting if you run into problems that render your system unavailable after the upgrade. If the software runs on a physical server you can back up the server using your server's backup software.

Installing Color Factory

This video explains how to get started with Color Factory. It covers installation and explains how to configure a basic channel. Written instructions for installation are below the video.

To install Color Factory, run the installer that you downloaded from the FotoWare website (

When starting the installer, you may be prompted that additional components are required. If possible, these will be downloaded directly from the FotoWare website before the installation continues.

Next you will be presented with a welcome screen. Simply click on Next to proceed, then read and agree to the End-User License Agreement:

Install Color Factory

Next, the release notes are shown. The release notes contain information about recent fixes and currently known issues in the version you are installing.

Color Factory release notes

Click on Next and finally click on Install to start installing Color Factory.

What's next?

When Color Factory has been installed, it is configured using the Color Factory Administration program, which runs on the server console. The service can be monitored through the Operations Center, but all workflow configuration is handled in the Color Factory Administration program.

Now, you should start the Color Factory Configuration program and set the initial preferences for the service.

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