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Documentation & User Guides | FotoWare

The Clients view in Operations Center Status

A client access auditing system is available for Color Factory and Index Manager. This helps customers easily keep track of the number of licenses currently in use out of the total license pool.

All FotoStation clients that connect to an Index Manager or Color Factory server use one Client Access License. The number of unique clients is counted on the server and a warning is displayed if more than the licensed number of clients is used.

A client is defined as a domain user from any machine or a Windows or Mac user connected to the server.

Administrators can remove clients from the list, but they will reappear the next time a FotoStation client connects.

  1. Open the Operations Center Status app.
  2. Select Clients for either FotoWare Index Manager or FotoWare Color Factory.



  1. The Clients view for the corresponding product opens and lists the users that have connected to the server using FotoStation client.
    If you need to remove a user, select Remove for the relevant user. 


In the current software versions, your workflow is not affected. FotoWare servers only display a warning if the number of active clients is higher than the licensed count.

  • In a domain environment, a domain user is only counted once since we can uniquely identify the user.
  • In a non-domain environment, a user is counted as unique per machine since we can't uniquely identify the user.

How do I obtain a Client Access License? 

If your software is covered by an Agreement, client access keys are already available for you on and must be activated on each server. The Client Access Licenses are issued automatically the next time you renew and fulfill your agreement.

If you do not have an Agreement, contact FotoWare.