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Documentation & User Guides | FotoWare

Cannot access camera roll in FotoWeb for iPhone or iPad

Overview

FotoWeb for iPhone or iPad will not let you access the camera roll to upload pictures.

 

Resolution

If FotoWeb for iPhone or iPad does not allow you to see the pictures in your photo and video library, you will need to enable location services for the FotoWeb app on your device:

1) Open the Settings from the Home screen on your device.

2) Go to Privacy in the left panel.

3) Make sure Location services are enabled and that they are also enabled for FotoWeb Desktop specifically.

4) Restart the FotoWeb Desktop app.