Installing a previous version of FotoStation
Overview
This article describes how you can revert to an earlier version of FotoStation if your product key does not allow you to run the most recent version you installed.
Symptom
If you have updated to a version of FotoStation that is newer than your product key allows you to run, you will not be able to start it. Instead, the activation wizard will pop up and repeatedly prompt you for a valid product key.
Solution
Alternative 1: Go back to an earlier version of FotoStation.
Alternative 2: If your agreement is valid, you can find the new product keys by logging in to the Fotoware Customer Portal.
Otherwise, contact Fotoware.
Reverting to an earlier version
The below procedure outlines how you can go back to using an older version of FotoStation that will run on your current product key.
Windows:
1. Stop FotoStation.
2. Uninstall the version of FotoStation that refuses to run using the Add/Remove Programs Control Panel. Your configuration files (metadata templates, macros and other configuration data) will not be affected by the uninstallation.
3. Install the previous working version of the software.
macOS:
- In your Applications folder on the hard drive, move the FotoStation application to the Trash.
- Go to the /private/var/db/receipts/ folder and delete these two files:
- com.fotoware.pkg.FotoStation<n>Installer.bom
- com.fotoware.pkg.FotoStation<n>Installer.plist
where <n> is the version number.
Note: If you cannot find the specified folder on your hard drive, press Command-Shift-G in the Finder and type in the path to the folder. It may be hidden, so this may be the only way to access it.
3. Empty the Trash.
4. Install the previous working version of FotoStation.