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Documentation & User Guides | Fotoware

What do do if the administrator account gets locked out?

What to do if the administrator account gets locked out after enabling SSO for a Fotoware site?

 

This can happen if you enable SSO for a site and disable the regular login with a username and password. Users will then be forced to log in using SSO; if the SSO configuration is incomplete, it will be impossible to log in.

Contact Fotoware Support to resolve this issue.