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  1. Fotoware Alto
    • 11.15 Monte Zucchero
    • Terminology
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  2. Fotoware Veloz
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    • Navigating and searching to find your assets
    • Working with your assets
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    • User guide to FotoWeb for iPad (Legacy)
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  3. Fotostation
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    • Troubleshooting Fotostation
  4. Fotoware Flow
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  5. Fotoware On-Premises
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  7. Fotoware Mobile
    • User guide for Fotoware Mobile for iPhone and Android
    • User guide to FotoWeb for iPad (Legacy)
    • User guide to FotoWeb for iPhone and Android (Legacy)

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

Support
  • Fotostation

Troubleshooting Fotostation

Welcome to the troubleshooting section. Find the most popular, highest rated, and recently updated articles at a glance.

  • Clearing FotoStation User Preferences

    How to clear FotoStation user preferences if FotoStation behaves erratically.

    31. March 2025
  • Dates before year 100 are unsupported

    Applies to: FotoWare versions 7.0 and 8.0

    31. March 2025
  • FotoStation is newer than my product key allows

    31. March 2025
  • Incompatibility with X-Rite color management profiles

    Applies to: FotoStation versions 7.0 and 8.0

    31. March 2025
  • Installing a previous version of FotoStation

    31. March 2025
  • Moving your copy of FotoStation to another computer

    Learn how to deactivate FotoStation so you can install it on another computer.

    31. March 2025
  • Resetting suppressed dialogs in FotoStation

    How to bring back confirmation prompts that you have chosen never to show again.

    31. March 2025
  • Resetting the configuration password in FotoStation

    31. March 2025
  • What to do if FotoStation crashes

    This article describes what you can do if you experience regular crashes in FotoStation.

    31. March 2025
  • Where are configuration files stored in Mac OS?

    This document describes where the configuration files are stored in FotoStation. All folder names refer to the English version of Mac OS X.

    03. June 2025
  • Where are configuration files stored in Windows?

    This document describes where the configuration files are stored in FotoStation. All folder names refer to the English version of Windows.

    03. June 2025

Popular Articles

  1. Configuring authentication providers and single sign-on in Fotoware
  2. Indexing Adobe InDesign documents
  3. Fotoware search expressions reference
  4. Fotoware Veloz releases
  5. Creating a consent form template
  6. Auto-tagging
  7. Navigating using taxonomies
  8. Assigning administrative privileges to a group
  9. Login Tokens (Legacy)
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