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Documentation & User Guides | FotoWare

Configuring email notifications

This topic explains how you define the SMTP server and account used to issue email messages throughout the site.

This is configured under Site - Services - E-mail Server in the FotoWeb site configuration.

How FotoWeb uses emails

FotoWeb uses email for a number of services: These emails can be password-resetting emails, system notification emails, shopping cart download emails, SMTP workflow emails, contact sheet emails, album invitations, alerts (search agents) etc. Your FotoWeb system MUST be configured with an SMTP server connection - in fact there is no way to avoid configuring an SMTP server during the initial site setup.

This section requires a valid SMTP server name and other email related settings. If the SMTP server requires authentication, fill in the user name and password fields. Otherwise they should be left blank.


Smtp configuration

Tip: Administrative notifications are sent to the Administrator user's email address (user id 15001). Among other things, this email account will receive notification about new users that have signed up as FotoWeb users through the online registration module.

Default Email Sender

Define the default email sender for the emails sent by FotoWeb.

We recommend using Site for this setting, as FotoWeb will then use the ‘Sender email address’ defined in the SMTP settings above for all outgoing emails, rather than exposing individual users' email addresses, for example when a user sends an invitation to an album via email. You may optionally set a reply-to address which will be used if an email recipient replies to an email from the system. 

If Logged on user is selected, outgoing emails from FotoWeb will have the acting user's email address as the sender, and any replies to the email will be sent to the originator's email address, regardless of whether a Reply To address is set.

Default Subject and Message

Define subject and message to be used in the emails if the user defines none.


FotoWeb does not support SSL connections to the SMTP server. This can easily be overcome by configuring a local SMTP service on the server that relays emails sent by FotoWeb to another SMTP server. An additional benefit of this is that the local SMTP server keeps a copy of all emails that FotoWeb sends so that if the main SMTP server becomes unavailable it can send them when it comes back on line.

Learn how to configure a local SMTP relay server.

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