Troubleshooting Installation of the FotoWare Extension for Adobe InDesign
How to troubleshoot if the FotoWeb Extension for Adobe InDesign fails to install.
The FotoWare Extension for InDesign can be enabled by users after they have installed the FotoWeb Desktop suite, as this topic explains.
If following the steps outlined in that article results in an error, the following steps can be taken to remedy the situation on the computer where InDesign is installed:
- Using the Windows Explorer, go to C:\ProgramData\Adobe\Extension Manager CC\Configuration\DB
- Delete the ExMan.db file
- Enable the FotoWeb Extension for Adobe InDesign as explained in this article.