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Documentation & User Guides | Fotoware

Re-running the FotoWeb Upgrade Wizard if an attempt to upgrade failed

How to restart the FotoWeb Upgrade Wizard in the event that it fails to complete after installing an updated FotoWeb version.

How to restart the FotoWeb Upgrade Wizard

To restart the site upgrade wizard, press Windows-R to open the Run dialog. Enter the following and press Enter:

fwsetup -update


If you are using an older version of FotoWeb (pre-Feature Release 16), use the following command:

fwsetup -installModeReal 


The upgrade wizard restarts and you can complete the site upgrade. 

If the FotoWeb Upgrade Wizard continues to fail, you can find details about the cause of the problem in the log file stored here:
C:\ProgramData\Fotoware\FotoWeb\Operations\Logs\fwUpdateWiz.exe Setup Wizard.trace