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Documentation & User Guides | FotoWare

How to create an account in Customer Portal

Learn how to create an account in the FotoWare Customer Portal.

Creating an account in the FotoWare Customer Portal

Go to http://account.fotoware.com.

Enter your contact information and select Sign up.

Registration details.png

A confirmation is sent to your email address. If you do not receive the email within a couple of minutes, check your spam filter and add any addresses from fotoware.com to the spam filter's approved list.

Click the link in the email to activate your account. Upon activation, you will be logged on the site and asked to fill in some additional information.

FotoWare account validated.png

Select Save

Register the agreement or license

Open your My Account page and select Manage Licenses area to register your license or agreement.

Registering_your_first_SMA_or_license.png

To register an agreement

Enter the complete agreement number (xxxxx-xxxxx) and the agreement will be tied to your account.

Need help finding your agreement number?

There is a .pdf file attached to the license email you received from FotoWare. You can find the Authorization number in the format xxxxx-xxxxx on page 2Enter that entire number including the dashes and select Register.

To register a single license without an agreement

Enter the License ID and password from the license card or email you received with the software. 

ip: Several users in your company can create individual accounts and tie the agreement number to their account. This is useful to give more than one person access to manage licenses.

Your account page opens, as seen in the example below. You can now access DOWNLOADS and other FotoWare services.


My account page - Manage Licenses.png

 

Tip: You can give other users access to your account, to do so, see Inviting other users to manage an Agreement.

What to do if you change your email address

If you change your email address, you will need to register a new account on fotoware.com using the new email address. Before you do so, we recommend logging in using your old credentials and unsubscribing to any newsletters to avoid unnecessary emails being sent to your old address. Then follow the directions outlined above to create an account using your new email address.

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