How to create an account in Customer Portal
Creating an account in the FotoWare Customer Portal
Go to http://account.fotoware.com.
Enter your contact information and select Sign up.
A confirmation is sent to your email address. If you do not receive the email within a couple of minutes, check your spam filter and add any addresses from fotoware.com to the spam filter's approved list.
Use the link in the email to activate your account. Upon activation, you will be logged on the site and asked to fill in some additional information.
Register the agreement or license
Open your My Account page and select Manage Licenses area to register your license or agreement.
To register an agreement
Enter the complete agreement number (xxxxx-xxxxx) and the agreement will be tied to your account.
Need help finding your agreement number?
There is a .pdf file attached to the license email you received from FotoWare. You can find the Authorization number in the format xxxxx-xxxxx on page 2. Enter that entire number including the dashes and select Register.
To register a single license without an agreement
Enter the License ID and password from the license card or email you received with the software.
ip: Several users in your company can create individual accounts and tie the agreement number to their account. This is useful to give more than one person access to manage licenses.
Your account page opens, as seen in the example below. You can now access DOWNLOADS and other FotoWare services.
Tip: You can give other users access to your account. For more information, see Inviting other users to manage an Agreement.
What to do if you change your email address
If you change your email address, you will need to register a new account on fotoware.com using the new email address. Before you do so, we recommend logging in using your old credentials and unsubscribing to any newsletters to avoid unnecessary emails being sent to your old address. Then follow the directions outlined above to create an account using your new email address.