Skip to main content
Documentation & User Guides | Fotoware

Installing Index Manager


  • If you are upgrading from a previous version, you must stop all Fotoware-related services on the server:
  • Make sure the server meets the system requirements. For more information, see Index Manager system requirements.
  • We recommend backing up your existing configuration before performing the upgrade. If you're running on a virtual server, you can take a snapshot of the system so that you can revert if necessary. If the software runs on a physical server you can back up the server using your server's backup software.
  • Stop all running Fotoware programs
  • Go to Start > Start > Administrative Tools > Services.
  • Locate and stop all Fotoware services.


Important note for upgrading from version 7.0 to 8.0

FotoStation 8.0 requires Index Manager 8.0. It cannot connect to Index Manager 7.0.
Therefore, in environments where you need to update both server and client to version 8.0 you should first update the Index Manager server and then migrate the client software. All version 7.0 clients (FotoStation, FotoWeb and Color Factory) can connect to an Index Manager 8.0 server, but version 8.0 clients cannot connect to an Index Manager 7.0 server.

Installing Index Manager

To make sure you're installing the latest version of Index Manager, download the latest version of the software from the Fotoware website (

When starting the installer, you may be prompted that additional components are required. If possible, these will be downloaded directly from the Fotoware website before the installation continues.

Tip: In the download section on the website you find web installers, hotfixes, and offline installers (labeled Complete installations) that can be used for installing the software on closed networks where internet access is not available. These contain all the additional required components. Typically the most recent builds (versions) are only available as web installers, so you can use an offline installer to get the required components in place and then update the version using the most recent web installer.

When you run the installer, it first downloads any required components to the server. Select Install to start downloading. If you are running an offline installer, these components are bundled in the installer package and installed without requiring an Internet connection.


If this is the first Fotoware server application installed on the server, the Fotoware Operations Center will be installed. Select Next to install it. 


You are prompted to read the license agreement. Select Next to continue.

You are prompted to read the release notes. Select Next to continue.

When all required components are installed, the Index Manager software will be installed:

Install Index Manager

Select Finish when the installation finishes.

What's next?

When accessing the Operations Center for the first time, you will be required to choose a common process account for the Fotoware services that run on the server. 

You also need to activate the Index Manager license if you have not already done so.

If you have already set up a process account and activated Index Manager, you can want to learn more about how indexes work.

  • Was this article helpful?