1. Go to Main Menu > Settings. The Settings section appears.
2. Select Channels.
3. Select +
4. Enter the channel's name and add any translations in the Name field. The ID is pre-filled from the input in the name field. 
   💡 The channel ID is the link: customer.picturepark.com/contents/gdpr

Now you can create the channel already. It is added to the first position in the list.

All other settings are pre-filled with defaults which you can change:

1. You can update the sort order used in the channel dropdown in the Content Browser.
2. You can update the sort fields, which are the sorting options you allow the user to see in the channel's Content Browser.
3. You can select the default sort for all content items in the channel.

Double-clicking on the channel will open the channel details in the 2-column layout. You can now add filters (faceted navigation) and permissions (roles that have access) on the right side:

1. Add any Content Browser filters you would like for this channel by selecting Add in the Content browser filters tab.
   1. Add a filter to show only Content Items with the Product Information Layer assigned and the media type Technical Product Sheet or Product Shot.

{
    "kind": "AndFilter",
    "filters": [
        {
            "kind": "TermFilter",
            "field": "layerSchemaIds",
            "term": "Vertical"
        },
        {
            "kind": "OrFilter",
            "filters": [
                {
                    "kind": "TermFilter",
                    "field": "basicInformation.mediaType._refId",
                    "term": "648b76b163654189be7b6638b31fb243"
                },
                {
                    "kind": "TermFilter",
                    "field": "basicInformation.mediaType._refId",
                    "term": "d019419aae9a4eaeb715d35efa0e61d7"
                }
            ]
        }
    ]
}

2. Add the user roles that should have access to the channel in the permissions tab or select View for all if every user needs access.

Problem: The new channel is not visible in the channel dropdown. It usually lacks permissions (your user is in a user role and cannot see the channel).

1. Open the Channel.
2. Edit Settings.
3. Select View for All.
4. Validate if you can see it, and then adapt the User Roles.

Problem: The new channel is empty - probably due to a wrong channel filter.

1. Open the Channel.
2. Edit Channel Filter.
3. Remove your Query Filter.
4. Validate if you can see content in your channel's Content Browser.
5. Adapt the Query Filter.

For custom sort fields, follow the steps:

1. Validate that the field on the layer is sortable.
   1. Open Layer, edit field, and turn on the Sortable toggle. After changing this setting, you need to re-render.

2. Add field as a Sort field (down below).
   1. Open the sort fields panel in the channel settings. 
3. Add field as sort in the channel settings. 

Add a sortable field as sort field to a channel. 

You can open the channel from within the Content Browser or via URL if you know the ID. However, you may lose access when channel permissions change. 

https://customer.picturepark.com/contents/product

Problem: The new channel is not visible in the channel dropdown list - usually due to missing permissions (your user is in a user role that cannot see the channel)

1. Open the Channel.
2. Edit Settings.
3. Select View for All.
4. Validate if you can see it, and then adapt the User Roles.

Problem: The new channel is not accessible from the bookmark. The channel was probably removed.

1. Open Settings.
2. Check if the channel is there or contact your Picturepark Admin. 

1. Open Settings from the sidebar. The Settings section appears.
2. Select Channels.
3. Double-click on the channel you wish to edit (or choose settings). 
4. Edit in UI or JSON.

1. Open Settings from the sidebar. The Settings section appears.
2. Select Channels.
3. Double-click on the channel you wish to edit (or choose settings). 
4. Open Edit JSON.
5. Copy the whole JSON.
6. Go back to Channels.
7. Add a new channel.
8. Provide a name and save. 
9. Double-click to open and Edit JSON.
10. Paste the copied JSON. 
11. Update the new channel ID 
12. Save the JSON

1. Open Settings from the sidebar. The Settings section appears.
2. Select Channels.
   1. Double-click to open.
   2. Open the context menu. 
3. Select the Remove icon. 
4. Confirm deletion.