Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  1. Fotoware Alto
    • 11.14 Schreckhorn
    • Terminology
    • Solutions
    • User Guide - Deutsch
    • User Guide - English
    • API Changelog
  2. Fotoware Veloz
    • Managing users and groups
    • Configuring archives
    • Configuring workflows
    • Configuring site behavior
    • Navigating and searching to find your assets
    • Working with your assets
    • Editing asset metadata
    • Uploading files
    • Version Control in Fotoware
    • Albums - Creating and sharing collections
    • Placing assets in a CMS
    • Working with the Fotoware Pro interface
    • Using the Fotoware plugins
    • Consent management
    • User guide to FotoWeb for iPad (Legacy)
    • Picture conferencing with FotoWeb Screens (Legacy)
    • What's what in Fotoware
    • GDPR
    • Fotoware Veloz releases
    • Activity Exports
    • Fotoware Example Workflows
  3. Fotostation
    • Getting started with Fotostation
    • Viewing, selecting and sorting files
    • Managing your assets with archives
    • Adding metadata to assets
    • Searching for assets
    • Working with your assets
    • Version Control in Fotostation
    • Automating tasks with Actions
    • Configuring metadata fields and editors
    • Configuring Fotostation
    • Configuring Fotostation for multi-user environments
    • Troubleshooting Fotostation
  4. Fotoware Flow
    • What is Flow?
    • Getting started
    • Flow dictionary
  5. Fotoware On-Premises
    • Getting started
    • Index Manager
    • FotoWeb
    • Color Factory
    • Connect
    • Operations Center Guide
  6. Integrations and APIs
    • The Fotoware API
    • Creating integrations using embeddable widgets
    • Authorizing applications using OAuth
    • Auto-tagging
    • FotoWeb Drag and Drop export
    • Integration using webhooks
    • Optimizely and Episerver plugin documentation
    • User Interface Integrations
  7. Fotoware Mobile
    • User guide for Fotoware Mobile for iPhone and Android
    • User guide to FotoWeb for iPad (Legacy)
    • User guide to FotoWeb for iPhone and Android (Legacy)

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Support

Table of Contents

Fotoware as a Service - March 2024 update Deployment New functionality Known issues
  • Home
  • Fotoware Veloz
  • Fotoware Veloz releases

March 2024 update

Learn what's included in the March 2024 update for Fotoware SaaS.

11. April 2025

Elaine Foley

Table of Contents

Fotoware as a Service - March 2024 update Deployment New functionality Known issues

Fotoware as a Service - March 2024 update

Deployment

This release is being gradually deployed and will be available on all tenants soon. 

Note: We advise every user to update their FWDT version to avoid issues when using it with integrations such as the Microsoft Office Plugin.

New functionality

  • User lockout
    This is a built-in security improvement for customers who use a username and password to log in to Fotoware SaaS. After 10 failed login attempts (incorrect username or password), users are temporarily locked out for one hour. This restriction does not apply to users using SSO.
  • New placeholder icons
    There are new placeholder icons for all assets that do not have a preview available for display in the thumbnail or asset detail view. Additionally, the icons for video and audio transcoding have been modernized. 
     
  • Metadata fields related to date and time display a time zone indicator
    If a time zone indicator is specified in metadata fields related to date and time, those fields will display a time zone indicator. The data input remains the same; however, the original date of an asset will be clear with this extra information. If no time zone designator (UTC -05:00, for example) is specified in the metadata, then Fotoware does not make an assumption about the time zone.

Known issues

  • The Selection Widget will not open archives or albums when the following conditions are met:
    • The archive has a metadata view which includes at least one bag field as a thumbnail field. 
    • The bag field contains a short date format (2024-03-22) or ISO date format as a single value. 
  • In the Pro interface, the zoom function doesn't work for multi-page documents. Zoom works as expected for other assets in the Pro interface.
  • In the Pro interface, alerts are created with the wrong query when searching for From/To numbers or dates. This functionality works as expected in the Main interface.
  • The Taxonomy API allows the creation of taxonomy items with invalid search expressions.
  • When you set up a taxonomy for a new field and add it to a metadata view, a Taxonomy is invalid error message appears when you select an item in the navigation list.
  • When you upload an asset file with a JSON metadata file using the legacy upload API, it fails. Uploading an asset file without a JSON metadata file works as expected.
latest 2024

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • Consent management overview
  • Managing consent
  • Consent management general settings
eco-lighthouse-miljøfyrtårn

Company

  • About us
  • Resellers
  • Careers
  • Contact us

Help & support

  • Support center
  • Consultancy
  • Tech partners
  • Fotostation
  • System status

Trust Center

  • Legal
  • Security
  • Sustainability & ESG

Locations

Fotoware AS (HQ)
Tollbugata 35
0157 OSLO
Norway
FotoWare Switzerland AG
Industriestrasse 25
5033 Buchs (AG)
Switzerland

Copyright 2025 Fotoware All rights reserved.

  • Terms of service
  • Privacy policy
  • Cookie policy

Knowledge Base Software powered by Helpjuice

Expand