Document Preview is Broken
12. March 2025
Problem
The document preview in Picturepark (Thumbnails, preview, presentation mode) shows weird characters. I cannot read the text.
Solution
Picturepark must know the font to render it correctly. You can solve the problem by changing the font.
- In PowerPoint > Open Master > change font to a common font (e.g. Calibri, Arial, Roboto)
- In Word > change font
- In Excel > change font
If your Corporate Design requires a specific font that does not work in Picturepark, pls consult with your Picturepark representative or support team: support@picturepark.com