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Table of Contents

Symptom: Solution: Where are the user preferences stored?
  • Home
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Clearing FotoStation User Preferences

How to clear FotoStation user preferences if FotoStation behaves erratically.

31. March 2025

Elaine Foley

Table of Contents

Symptom: Solution: Where are the user preferences stored?

Symptom:

FotoStation program windows behave erratically, or FotoStation does not start at all. Certain diaogs may not appear as expected.

Solution:

The symptoms appear rarely, but can be remedied by clearing the FotoStation user preferences file from the file system.

Clearing the FotoStation user preferences file should remedy the issue

Where are the user preferences stored?

User preferences are stored in:

Windows

C:\Users\<Username>\AppData\Roaming\Fotoware\FotoStation\fsUserPreferences.xml

Mac OS

~/Library/Preferences/Fotoware/FotoStation/fsUserPreferences.xml

Quit FotoStation, delete this file and then restart FotoStation to fix the issue.

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