Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  1. Fotoware Alto
    • 11.14 Schreckhorn
    • Terminology
    • Solutions
    • User Guide - Deutsch
    • User Guide - English
    • API Changelog
  2. Fotoware Veloz
    • Managing users and groups
    • Configuring archives
    • Configuring workflows
    • Configuring site behavior
    • Navigating and searching to find your assets
    • Working with your assets
    • Editing asset metadata
    • Uploading files
    • Version Control in Fotoware
    • Albums - Creating and sharing collections
    • Placing assets in a CMS
    • Working with the Fotoware Pro interface
    • Using the Fotoware plugins
    • Consent management
    • User guide to FotoWeb for iPad (Legacy)
    • Picture conferencing with FotoWeb Screens (Legacy)
    • What's what in Fotoware
    • GDPR
    • Fotoware Veloz releases
    • Activity Exports
    • Fotoware Example Workflows
  3. Fotostation
    • Getting started with Fotostation
    • Viewing, selecting and sorting files
    • Managing your assets with archives
    • Adding metadata to assets
    • Searching for assets
    • Working with your assets
    • Version Control in Fotostation
    • Automating tasks with Actions
    • Configuring metadata fields and editors
    • Configuring Fotostation
    • Configuring Fotostation for multi-user environments
    • Troubleshooting Fotostation
  4. Fotoware Flow
    • What is Flow?
    • Getting started
    • Flow dictionary
  5. Fotoware On-Premises
    • Getting started
    • Index Manager
    • FotoWeb
    • Color Factory
    • Connect
    • Operations Center Guide
  6. Integrations and APIs
    • The Fotoware API
    • Creating integrations using embeddable widgets
    • Authorizing applications using OAuth
    • Auto-tagging
    • FotoWeb Drag and Drop export
    • Integration using webhooks
    • Optimizely and Episerver plugin documentation
    • User Interface Integrations
  7. Fotoware Mobile
    • User guide for Fotoware Mobile for iPhone and Android
    • User guide to FotoWeb for iPad (Legacy)
    • User guide to FotoWeb for iPhone and Android (Legacy)

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Support

Table of Contents

Configuring Fotoweb to preserve metadata on upload
  • Home
  • Fotoware On-Premises
  • FotoWeb
  • Uploading files to FotoWeb (On-Premises)

Preserving metadata on upload

08. May 2025

Elaine Foley

Table of Contents

Configuring Fotoweb to preserve metadata on upload

When users upload assets to FotoWeb, they are prompted to fill in metadata in the fields that are defined in the metadata set that is associated with the archive.

When a user uploads files using the web interface after logging in to FotoWeb, the web upload module cannot determine if metadata already exists in the files placed in the upload queue. Therefore, when a user leaves a field empty, the content of that field will, by default, be empty in the file that is uploaded, even if it did contain metadata at the outset.

Note:

  • Fields that are not editable in the metadata set will not be modified. Therefore, to preserve the metadata in a certain field, ensure that the field is not exposed in the metadata set or, at the very least, not editable.
  • When the user enters metadata in a field, the content entered overwrites any existing metadata in that field.
  • With bag fields, all existing content in the bag field is removed if the user enters a new value.

This can be overcome by:

  • using the FotoWeb Desktop Uploader, a desktop utility for Windows and Mac OS that can read out all the metadata in the assets that are placed in the upload queue.
    or
  • configuring FotoWeb to preserve metadata in fields that are left empty in the web upload module.

To configure FotoWeb to preserve the metadata in fields that are left blank in the web uploader (point 2 above), open the FotoWeb site configuration in the Operations Center, go to the Settings tab, and click on the Upload node. Then, select the Preserve existing metadata for fields left empty during upload option. Now, any fields left blank during upload will be preserved if the original file contains metadata in those fields.

Configuring Fotoweb to preserve metadata on upload

 

To configure Fotoweb to preserve the metadata in fields that are left empty in the web uploader (point 2 above):

  1. From the Tools menu (cogwheel icon), go to Site Configuration > Metadata > Upload.
  2. Select Preserve existing metadata for fields left empty during upload. Now, any fields that are left empty during upload will be preserved if the original file contains metadata in those fields.
  3. Select Save.

Note: This option only applies to the web uploader.

retaining metadata uploading metadata

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • Defining metadata requirements for uploaded assets
  • Selecting metadata to log
  • Indexing PDF documents
eco-lighthouse-miljøfyrtårn

Company

  • About us
  • Resellers
  • Careers
  • Contact us

Help & support

  • Support center
  • Consultancy
  • Tech partners
  • Fotostation
  • System status

Trust Center

  • Legal
  • Security
  • Sustainability & ESG

Locations

Fotoware AS (HQ)
Tollbugata 35
0157 OSLO
Norway
FotoWare Switzerland AG
Industriestrasse 25
5033 Buchs (AG)
Switzerland

Copyright 2025 Fotoware All rights reserved.

  • Terms of service
  • Privacy policy
  • Cookie policy

Knowledge Base Software powered by Helpjuice

Expand