What do do if the administrator account gets locked out?
What to do if the administrator account gets locked out after enabling SSO for a Fotoware site?
03. August 2026
This can happen if you enable SSO for a site and disable the regular username/password login. Users will then be forced to log in via SSO; if the SSO configuration is incomplete, they will be unable to log in.
Contact Fotoware Support to resolve this issue.