Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  1. Fotoware Alto
    • 11.14 Schreckhorn
    • Terminology
    • Solutions
    • User Guide - Deutsch
    • User Guide - English
    • API Changelog
  2. Fotoware Veloz
    • Managing users and groups
    • Configuring archives
    • Configuring workflows
    • Configuring site behavior
    • Navigating and searching to find your assets
    • Working with your assets
    • Editing asset metadata
    • Uploading files
    • Version Control in Fotoware
    • Albums - Creating and sharing collections
    • Placing assets in a CMS
    • Working with the Fotoware Pro interface
    • Using the Fotoware plugins
    • Consent management
    • User guide to FotoWeb for iPad (Legacy)
    • Picture conferencing with FotoWeb Screens (Legacy)
    • What's what in Fotoware
    • GDPR
    • Fotoware Veloz releases
    • Activity Exports
    • Fotoware Example Workflows
  3. Fotostation
    • Getting started with Fotostation
    • Viewing, selecting and sorting files
    • Managing your assets with archives
    • Adding metadata to assets
    • Searching for assets
    • Working with your assets
    • Version Control in Fotostation
    • Automating tasks with Actions
    • Configuring metadata fields and editors
    • Configuring Fotostation
    • Configuring Fotostation for multi-user environments
    • Troubleshooting Fotostation
  4. Fotoware Flow
    • What is Flow?
    • Getting started
    • Flow dictionary
  5. Fotoware On-Premises
    • Getting started
    • Index Manager
    • FotoWeb
    • Color Factory
    • Connect
    • Operations Center Guide
  6. Integrations and APIs
    • The Fotoware API
    • Creating integrations using embeddable widgets
    • Authorizing applications using OAuth
    • Auto-tagging
    • FotoWeb Drag and Drop export
    • Integration using webhooks
    • Optimizely and Episerver plugin documentation
    • User Interface Integrations
  7. Fotoware Mobile
    • User guide for Fotoware Mobile for iPhone and Android
    • User guide to FotoWeb for iPad (Legacy)
    • User guide to FotoWeb for iPhone and Android (Legacy)

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Support
  • Home
  • Fotoware Alto
  • 11.14 Schreckhorn
  • Access
  • Users

User States (Approval Process)

14. March 2025

Elaine Foley

There are various states associated with an Account. Picturepark accounts are always in one of the following states:

Step State Required Action Details
1 Registered User to confirm the signup When a user has completed the signup form to request a new account, the account is created but not yet visible in Picturepark in the Users area. The account is in the Registered state. An email is sent to the requesting user to confirm it was he or she who requested the account. Once the user has confirmed the account and logged in at least once then users in the Administrators group will receive a notification and an email that a user has registered.
2 Invited User to confirm the signup When an administrator has invited a user to register for a new account he is in the UserInvited state. His account is visible in Picturepark. The administrator should make sure to already add the correct role to the user account before inviting or the user will not have access to any content.
3 Waiting for Review Admin to review signup

When a user who has requested an account clicks the emailed confirmation link, the account is set to "Waiting for Review". The Picturepark administrator is notified that a new account is ready for consideration.

Accounts remain in this pending state until a system administrator responds to them.

4 Active n/a The Picturepark administrator has approved the Account. The requesting user is notified via email that the Account is ready for use.
5 Inactive n/a The Account has been deleted by a Picturepark administrator. If the deleted user is the owner of any content in the system, the administrator is asked to choose another user to inherit the ownership.
6 Locked Unlock if desired.  The user has been locked by an Administrator. In this case, the user will receive an email that they have been locked. The user will also receive an email should the administrator unlock them.

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • Consent management overview
  • Getting started with consent management
  • Collections
  • Users
eco-lighthouse-miljøfyrtårn

Company

  • About us
  • Resellers
  • Careers
  • Contact us

Help & support

  • Support center
  • Consultancy
  • Tech partners
  • Fotostation
  • System status

Trust Center

  • Legal
  • Security
  • Sustainability & ESG

Locations

Fotoware AS (HQ)
Tollbugata 35
0157 OSLO
Norway
FotoWare Switzerland AG
Industriestrasse 25
5033 Buchs (AG)
Switzerland

Copyright 2025 Fotoware All rights reserved.

  • Terms of service
  • Privacy policy
  • Cookie policy

Knowledge Base Software powered by Helpjuice

Expand