Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  1. Fotoware Alto
    • Release Notes
    • End-User Manual
    • Solutions
    • Terminology
    • User Guides
    • API Changelog
  2. Fotoware Veloz
    • Fotoware Veloz releases
    • Managing users and groups
    • Configuring archives
    • Configuring workflows
    • Configuring site behavior
    • Navigating and searching to find your assets
    • Working with your assets
    • Editing asset metadata
    • Uploading files
    • Version Control in Fotoware
    • Albums - Creating and sharing collections
    • Placing assets in a Content Management System (CMS)
    • Working with the Fotoware Pro interface
    • Using the Fotoware plugins
    • Consent management
    • User guide to FotoWeb for iPad (Legacy)
    • Picture conferencing with FotoWeb Screens (Legacy)
    • What's what in Fotoware
    • GDPR
    • Activity Exports
    • Example workflows
  3. Fotostation
    • Getting started with Fotostation
    • Viewing, selecting and sorting files
    • Managing your assets with archives
    • Adding metadata to assets in Fotostation
    • Searching for assets
    • Working with your assets
    • Version Control in Fotostation
    • Automating tasks with Actions
    • Configuring metadata fields and editors
    • Configuring Fotostation
    • Configuring Fotostation for multi-user environments
    • Troubleshooting Fotostation
  4. Fotoware Flow
    • About Flow
    • Getting started
    • Flow dictionary
  5. Fotoware On-premises
    • Fotoware On-premises releases
    • Getting started
    • Index Manager
    • FotoWeb
    • Color Factory
    • Connect
    • Operations Center Guide
  6. Integrations and APIs
    • Fotoware Alto API
    • Fotoware Veloz and On-premises API
  7. Fotoware Mobile
    • User guide for Fotoware Mobile for iPhone and Android
    • User guide to FotoWeb for iPad (Legacy)
    • User guide to FotoWeb for iPhone and Android (Legacy)

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

Support

Table of Contents

Note Note Common use cases Limitations
  • Home
  • Fotoware Alto
  • End-User Manual
  • Content Items

Commenting

19. May 2026

Elaine Foley

Table of Contents

Note Note Common use cases Limitations

Users can comment on content and notify other users, e.g., by reviewing metadata before publication or asking questions about the content.

Note

The video below was recorded before the product was renamed to Fotoware Alto. You will see the previous product name and user interface.

 

 

Users can comment on (master) content and notify others, e.g., to review metadata or the content before it becomes available, or to request access to the original content item if no such permission was granted. The commenting feature allows you to mention other users, who are then notified in Fotoware Alto and via e-mail. 

Note

For cross-department enterprise-wide collaboration, we recommend using Fotoware Alto integrated into the collaborative tools of your choice, such as Slack, MS Teams, or Google Chat. 

 

 

Common use cases

  • I want to add a comment to an asset, like a sticky note, mentioning that John doesn't want me to use this image for advertising."
  • I want to add a comment to an asset mentioning a Fotoware Alto user to inform her that the asset is outdated. Like @Cathy, please remove this from any presentation.
  • Comments can be edited or removed anytime by the owner (the creator of the comment) or your system administrator. 
  • I can mention Content Items in comments using the Content Item URL (from the browser bar) to point users to better content: @Nicole: pls use ContentItemURI from now on.
  • I can mention list items within the comments using the list item URL (refId): @David: pls use ListItemURI1 and ListItemURI1 on social media. 

Limitations

  • The Fotoware Alto API (formerly Picturepark API) allows you to create, edit, and remove comments.
  • Comments are not available in Fotoware Alto Business Rules.
  • Only active, reviewed Fotoware Alto users with the “Manage comments” permission can be mentioned and notified.
  • When mentioning a Fotoware Alto user, these will only be suggested when the commenting user has the Manage users permission. Still, if the correct email address is entered, notifications will be sent. This limitation will be addressed in a future release.
  • You can mention up to twenty users.
comments

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • Creating archive navigation using Smart folders
  • Defining crop sizes for FotoWeb Desktop checkout
  • Controlling access to individual assets in an archive
eco-lighthouse-miljøfyrtårn

Company

  • About us
  • Resellers
  • Careers
  • Contact us

Help & support

  • Support center
  • Consultancy
  • Tech partners
  • Fotostation
  • System status

Trust Center

  • Legal
  • Security
  • Sustainability & ESG

Locations

Fotoware AS (HQ)
Tollbugata 35
0157 OSLO
Norway
Fotoware Switzerland AG
Brown Boveri Str.7
5400 Baden
Switzerland

Copyright 2026 Fotoware All rights reserved.

  • Terms of service
  • Privacy policy
  • Cookie policy

Knowledge Base Software powered by Helpjuice

Expand