Table of Contents
How to create an account in Customer Portal
Learn how to create an account in the Fotoware Customer Portal.
30. April 2025
Table of Contents
Creating an account in the Fotoware Customer Portal
Go to http://account.fotoware.com.
Enter your contact information and select Sign up.
A confirmation is sent to your email address. If you do not receive the email within a few minutes, check your spam filter and add any addresses from fotoware.com to the spam filter's approved list.
Use the link in the email to activate your account.Upon activation, you will be logged on to the site and asked to fill in some additional information.
Select Save.
Register the agreement or license
Open your My Account page and select Manage Licenses area to register your license or agreement.
To register an agreement
Enter the full agreement number (xxxxx-xxxxx) to link the agreement to your account. Once linked, you can access all agreement and license-related information directly through the portal.
Need help finding your agreement number?
The confirmation email you received from Fotoware for your subscription agreement contains a PDF attachment. On the first page of the PDF, you can find the agreement number in the format xxxxx-xxxxx. Enter the full number, including the dashes, and select Register.
The license email you received from Fotoware includes a PDF file. On page 2, you can find the agreement number in the format xxxxx-xxxxx. Enter the entire number, including the dashes, and select Register.
Tip: Several users in your company can create individual accounts and tie the agreement number to their account. This is useful to give more than one person access to manage licenses.
Your account page opens, as seen in the example below. You can now access license information and other Fotoware services.
Tip: You can give other users access to your account. For more information, see Inviting other users to manage an Agreement.
What to do if you change your email address
If you change your email address, you will need to register a new account on fotoware.com using the new email address. Before you do so, we recommend logging in using your old credentials and unsubscribing to any newsletters to avoid unnecessary emails being sent to your old address. Then, follow the above directions to create an account using your new email address.