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Table of Contents

FFmpeg version compatibility Updating from 8.0 to 8.1 Installation locations by product version If updating from an older version of FotoWeb
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How to install FFmpeg for FotoWeb, Index Manager, and Color Factory

29. September 2026

Elaine Foley

Table of Contents

FFmpeg version compatibility Updating from 8.0 to 8.1 Installation locations by product version If updating from an older version of FotoWeb

Fotoware On-premises products such as FotoWeb, Color Factory, and Index Manager rely on FFmpeg for video transcoding.FFmeg must be installed manually on your Fotoware server, as described below. 

As the ffmpeg.org website may change over time, the screenshots and instructions below may not exactly match what you see. 

FFmpeg version compatibility

Install only the FFmpeg version that is compatible with your Fotoware On-premises release:

  • Feature Release 22 and later: FFmpeg 8
  • Feature Release 21 and earlier: FFmpeg 4

Earlier releases are not compatible with FFmpeg 5, 6, 7, or 8.

 

Updating from 8.0 to 8.1

When updating any of our products from version 8.0 to version 8.1, you must reinstall FFmpeg using these instructions. If FFmpeg is already installed for version 8.0, you can copy the existing FFmpeg binaries from the old product folder to the new installation location instead of downloading them again.

 

 

  1. Go to the FFmpeg download page.
  2. Follow the links to the Windows version, as you want to download executables for Windows.
    Several suppliers may be available from which to download FFmpeg. Choose one to go to their website.
  3. Download the Windows 64-bit, static, GPLv3-licensed full release of FFmpeg. The binaries you need are typically shown in a Release section on the vendor website. Select the FFmpeg version that matches your Fotoware On-premises release, as described in the note above.
  4. Open the downloaded archive and locate the bin folder inside it.
    Note: Some releases are packaged in 7-Zip format. You can download the 7-Zip utility from 7-zip.org.
  5. Copy “ffmpeg.exe” and “ffprobe.exe” to these program folders based on which Fotoware product(s) and versions you're using.


Installation locations by product version

  • 9.0 versions
    • FotoWeb: Install FFmpeg in any location, then configure the correct path in System.Settings.
      For example: 
      	<Struct name="VideoSettings">
      		<Boolean name="Enabled">true</Boolean>
      		<String name="FfMpegBinaryLocation">C:\FFMpeg811\bin</String>
      		<UnsignedInt name="CpuCores">8</UnsignedInt>
      		<UnsignedInt name="Quality">18</UnsignedInt>
      		<UnsignedInt name="CompressionSpeed">6</UnsignedInt>
      		<UnsignedInt64 name="MaxSimultaneousTranscodings">10</UnsignedInt64>
      	</Struct>
    • Index Manager: “C:\Program Files\Fotoware\Index Manager”
    • Color Factory: “C:\Program Files\Fotoware\Color Factory ”
  • 8.1 versions
    • FotoWeb: Install FFmpeg in any location, then configure the correct path in System.Settings. See example above.
      Index Manager: “C:\Program Files\Fotoware\Index Manager”
    • Color Factory: “C:\Program Files\Fotoware\Color Factory ”
  • 8.0 versions
    • FotoWeb: Install FFmpeg in any location, then configure the correct path in System.Settings. See example above.
    • Index Manager: “C:\Program Files\Fotoware\Index Manager 8.0”
    • Color Factory: “C:\Program Files\Fotoware\Color Factory 8.0”
  1. Restart the Fotoware services.
     

If updating from an older version of FotoWeb

Older FotoWeb releases included FFmpeg binaries. When upgrading, ensure that the installed FFmpeg version is compatible with your current Fotoware release.

 
 
ffmpeg installation photo software setup

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