Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  1. Fotoware Alto
    • End-User Manual
    • User Guides
    • Solutions
    • Terminology
    • API Changelog
  2. Fotoware Veloz
    • Managing users and groups
    • Configuring archives
    • Configuring workflows
    • Configuring site behavior
    • Navigating and searching to find your assets
    • Working with your assets
    • Editing asset metadata
    • Uploading files
    • Version Control in Fotoware
    • Albums - Creating and sharing collections
    • Placing assets in a CMS
    • Working with the Fotoware Pro interface
    • Using the Fotoware plugins
    • Consent management
    • User guide to FotoWeb for iPad (Legacy)
    • Picture conferencing with FotoWeb Screens (Legacy)
    • What's what in Fotoware
    • GDPR
    • Fotoware Veloz releases
    • Activity Exports
    • Example workflows
  3. Fotostation
    • Getting started with Fotostation
    • Viewing, selecting and sorting files
    • Managing your assets with archives
    • Adding metadata to assets
    • Searching for assets
    • Working with your assets
    • Version Control in Fotostation
    • Automating tasks with Actions
    • Configuring metadata fields and editors
    • Configuring Fotostation
    • Configuring Fotostation for multi-user environments
    • Troubleshooting Fotostation
  4. Fotoware Flow
    • What is Flow?
    • Getting started
    • Flow dictionary
  5. Fotoware On-Premises
    • Getting started
    • Index Manager
    • FotoWeb
    • Color Factory
    • Connect
    • Operations Center Guide
  6. Integrations and APIs (Fotoware Veloz & On-Premises)
    • The Fotoware API
    • Creating integrations using embeddable widgets
    • Authorizing applications using OAuth
    • Auto-tagging
    • FotoWeb Drag and Drop export
    • Integration using webhooks
    • Optimizely and Episerver plugin documentation
    • User Interface Integrations
  7. Fotoware Mobile
    • User guide for Fotoware Mobile for iPhone and Android
    • User guide to FotoWeb for iPad (Legacy)
    • User guide to FotoWeb for iPhone and Android (Legacy)

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

Support

Table of Contents

Resolution Step by step procedure External links
  • Home
  • Fotoware On-Premises
  • Color Factory
  • Color Factory Reference Guide (On-Premises)
  • Managing metadata (On-Premises)
  • Reading or writing metadata with a database connection (ODBC)

Legacy: Creating a 32-bit system DSN on a 64-bit server

18. June 2025

Elaine Foley

Table of Contents

Resolution Step by step procedure External links
Legacy alert: Starting with Color Factory 8.0 build 800, the software is 64-bit and requires
64-bit DSNs for ODBC connectivity. If you're using a 64-bit version of Color Factory,
the information in this article is obsolete.

This article explains how you can create a 32-bit System DSN on a 64-bit server for use with Fotoware Color Factory or FotoStation.

Article applies to

Color Factory 7.0 and FotoStation 7.0 running on 64-bit Windows

Resolution 

The Data Sources (ODBC) control panel on 64-bit servers will only let you set up 64-bit system DSN's.

Since Fotoware 7.0 applications are 32-bit they cannot connect to these DSN's.

To set up a 32-bit System DSN you will need to use the 32-bit version of the ODBC Administrator tool.

Step by step procedure 

Note: In Windows 2012 there are separate control panels for managing 32 and 64 bit DSNs. Thus, you can simply open the 32-bit one directly from the Windows control panel.

Start the command prompt on the server and go to C:\Windows\SysWOW64, then start odbcad32.exe. This will open the 32-bit version of the ODBC control panel which lets you create 32-bit DSN's that can be used by Fotoware applications.

External links 

More information can be found in this Microsoft support article:http://support.microsoft.com/kb/942976

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • Running basic system usage reports (deprecated)
  • The Fotoware software suite at a glance
  • Changing server URL after deployment
eco-lighthouse-miljøfyrtårn

Company

  • About us
  • Resellers
  • Careers
  • Contact us

Help & support

  • Support center
  • Consultancy
  • Tech partners
  • Fotostation
  • System status

Trust Center

  • Legal
  • Security
  • Sustainability & ESG

Locations

Fotoware AS (HQ)
Tollbugata 35
0157 OSLO
Norway
FotoWare Switzerland AG
Industriestrasse 25
5033 Buchs (AG)
Switzerland

Copyright 2025 Fotoware All rights reserved.

  • Terms of service
  • Privacy policy
  • Cookie policy

Knowledge Base Software powered by Helpjuice

Expand