Table of Contents
Templates
26. August 2025
Table of Contents
Templates are used for emails from Fotoware Alto, e.g., a share or an invite to the system. Additionally, pages like the Share page are listed here. Templates are always available in both system languages (English and German). Share pages can also be translated into other metadata languages, such as French or Spanish.
There are two types of templates available:
- Custom templates: slightly customized in color and text, e.g., customer logo changed.
- System templates: required by the system and contain Fotoware Alto default text and styles.
Creating a template
You can create new templates of various types.
- Open Settings > Templates.
- Select Add.
- Select the template type from the dropdown list.
- Select:
- default: one of the available system language
- for share pages additional metadata languages
- Provide a name.
- Consider adding the language to it e.g. User Locked Mail (DE)
- Save (at the bottom)
Fotoware Alto will prefer custom templates over system templates. When you create a new template for user lock Fotoware Alto will use that instead of the system one.
Updating a template
When you edit a system template, for example, by adding a custom logo, Fotoware Alto will save your changes as a new custom template and use that.
- Open Settings > Templates.
- Select Edit in the toolbar
- Update the template name, the mail body (HTML and/or plain text).
- Save (at the bottom).
Edit or Update is basically overwriting the existing template, except for completely newly created share templates (share mail, share page).
Deleting a template
You can only delete custom templates. When you delete your customized template the default version of the template is restored and available in system templates.
- Open Settings > Templates.
- Select your custom template (no “system” flag).
- Select the Remove icon with the Revert to default tooltip.
Deletion of templates is restoring the system defaults. You cannot break any functionality when deleting a template.
There are no undo or revert options, deleted custom templates are gone.
For styling in mail templates, it is recommended to use CSS inline in style tags, see https://mailchimp.com/help/css-in-html-email/. Gmail strips out the style section in the head tag, but, for example, their mobile e-mail client keeps CSS in head tags. Find here some more CSS tricks for email templates: https://css-tricks.com/using-css-in-html-emails-the-real-story/