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Documentation & User Guides | Fotoware

If Connect fails to transfer files with certain characters

What to do if Connect fails to transfer files with the Ö character to certain FTP servers.

FTP servers and invalid characters

For historical reasons, certain FTP servers construe the Ö character as a backslash: "\" This may affect channels that send or receive files from such FTP servers.

Since the problem lies in the way that some FTP servers interpret this character, the best option to remedy the situation is to avoid the Ö character completely.

Not all Connect installations will experience this problem, since only certain FTP servers exhibit this behavior.