Deactivating a Fotoware software product
This topic explains how to deactivate a Fotoware server product. Deactivation is necessary when planning to move the server software to another server.
For information on deactivating FotoStation, see Moving your copy of FotoStation to another computer.
Note: The Fotoware Application Activation Wizard has been superseded by the fwlicensetool for managing activations. For information on how to obtain this tool and use it to manage software activation from the command prompt, see Command line activation of Fotoware applications using fwlicensetool.
Deactivating a server application
- Go to the Windows start screen and start entering Deactivate licenses.
- Select the Deactivate licenses shortcut when it appears. All the activated products are listed in a window.
- Select the products you want to deactivate and select OK to proceed.
You can also open the Run dialog (Windows logo key + R) and enterfwlicensetool --deactivate <license key or fulfillment ID>. When the deactivation wizard opens, select the products to deactivate and select OK to proceed.
What if deactivation fails?
If deactivation fails, ensure you have a valid license key entered for deactivation. You can verify this on Licenses page in the Customer Portal.
If the key has expired or become unusable for some reason and you have obtained new keys, you can simply remove the license key using this command:
fwlicensetool --remove <license key | fulfillment ID | "all">.
For more information, see Where can I access my license keys?
If you are still having issues, contact Fotoware Support.