Table of Contents
Feature Release 22
Discover all the new features and improvements in Feature Release 22.
Table of Contents
Feature Release 22
August 2026
Product build numbers
FotoWeb 9.19.500
Index Manager 8.1.1078
Operations Center 8.1.1130
This article lists the functionality for Fotoware 9.0, Feature Release 22.
To see what was included in the previous release, see Feature Release 21, and for earlier releases, see Fotoware release history.
Looking for Fotoware Veloz update information? See Fotoware Veloz releases.
Updates are available to all customers covered by a valid agreement.
Upgrading
Fotoware tests upgrading from the previous On-premises release to the current release, and we offer support for both the current and last major On-premises releases.
Upgrade process
If you are upgrading from a release before FR19, you need to upgrade version by version. For example, if you are upgrading from FR19 to FR22, you must first upgrade to FR20, then to FR21, and finally to FR22; you cannot upgrade directly from FR19 to FR22. For more information, see Upgrading from Feature Release 19 to Feature Release 20.
Before you upgrade to Feature Release 22
Prerequisites
Windows update
Before installing FotoWeb or Operations Center Platform (OCP), ensure the Windows Server is fully up to date with the latest available Windows updates. Missing Windows updates may prevent the installation from completing successfully.
Review your metadata views before you upgrade
In Feature Release 22, you can edit built-in fields (Title, Description, Keywords, Rating, Status, and Notes) directly in the upload dialog. These fields are available in the new General section.
This changes which metadata fields are shown where in the Upload dialog. If any of these built-in fields have previously been added to regions in your metadata views, they now appear twice. To avoid duplicate fields, review your metadata views as part of the upgrade and remove any built-in fields that have been added to regions. For more information, see Creating a metadata view.
Disk space required for uploads
Uploading requires free disk space on the destination equal to at least three times the file size. This requirement applies to files of any size: a 1 GB file requires at least 3 GB of free space, while a 50 GB file requires at least 150 GB. Make sure there is sufficient space available before starting an upload, especially for large files. For more information, see Fotoware server - Hardware requirements.
New and updated functionality
Consent Management
The new Consent Management search and filtering functionality is automatically available to all customers who already use Consent Management. No additional configuration is required to enable it.
- Consent filters can now be configured centrally and applied to archives. Administrators define and manage filtering criteria from one location, and apply the same global filters consistently across multiple archives.
- You can filter archived assets by consent status and category, making it quicker to locate assets approved for a specific media channel and identify those still requiring consent.
- Consent filters can be applied to security groups in an archive's access list, ensuring users see only assets that meet the defined approval criteria. This gives more granular control over content visibility and data privacy.
- Consent Management filters have been added to the Selection widget, allowing assets to be filtered by consent status when selecting content for publication.
- A Clear link has been added to the Consent filters in the navigation pane so you can quickly reset your filter selections. For consistency, the Clear all link for taxonomy filters has been renamed to Clear.
- Consent emails and forms can include a configurable contact link, in addition to or instead of a contact email address, so you can direct signees to your own information page. You can also hide the email section in consent request emails. The Contact email field in Consent Management templates has been renamed accordingly, and its validation now accepts both email addresses and website links.
- The I am signing as a guardian checkbox is more prominent and visually separated from the terms text, so that guardians are less likely to overlook it when accepting the terms and conditions.
- The warning message for active consent templates without assigned users now clarifies that specific users or groups must be given access before the template can be used.
- The Consent Form template editor no longer triggers password manager prompts when you customize the email header and text fields.
Related Learn articles: Consent Management filters, Consent Management archive settings, and Creating consent categories.
Site configuration and administration
- Improved MongoDB connection security by adding support for TLS encryption and authenticated database connections. This enables more secure communication between Fotoware On-premises components and external MongoDB deployments.For more information, see Enable TLS and authorization for your MongoDB deployment .
- In Site Configuration > Archives, Consent Management and Consent filter have been added to the list of filters so administrators can customize the view and identify archives with these specific settings without opening each archive individually.
- Filtering is available for archives and access lists, making it faster to search through extensive records.
- Taxonomy filter configuration has been simplified. Selected fields automatically move to the top of the list and have drag handles, so you can reorder filters by dragging instead of deselecting and re-selecting them. For more information, see Enabling taxonomy navigation in an archive.
- Improved default settings when creating new archives: search engine indexing is now disabled by default, and the access control list is no longer pre-populated.
- Newly added users or groups in an archive's access list are automatically selected and scrolled to, so the correct entry is highlighted immediately, and permissions are not accidentally changed for the wrong item.
- Users and groups management has been improved. You can now search for a user or group by their ID, deselect multiple users at once instead of removing them one by one, and clear the search field in Users/Groups with the new Clear (×) button.
- Mapping SAML groups to Fotoware groups is now handled centrally in the single sign-on settings, which reduces duplicate configuration in individual group settings. As a result of this change, the SAML group name field has been removed from the General tab on the group settings page. For more information, see Managing groups using SAML.
- Browser autocomplete and autofill are disabled on Site Configuration screens, such as the fields used to create new users and to configure email server settings, so saved credentials are not filled into configuration fields.
- Revision history now retains the identity of users who made changes, even if their accounts have later been deleted. This ensures a complete and accurate audit trail for historical records.
General use
- You can now edit built-in fields directly in the Upload dialog (Title, Description, Keywords, Rating, Status, and Notes). These fields are available in the new General section, so you no longer need to add them to a region as a workaround. To avoid duplicate fields in the Upload dialog, review your metadata views and remove any built-in fields that have been added to regions. For more information, see Creating a metadata view.
- The maximum upload file size has been increased to 50 GB, up from 25 GB.
- The manual date selector no longer adds a default time. After you select a day, the field displays only YYYY-MM-DD. Previously, it appended 00:00:00 UTC in local time, which did not comply with the XMP date and time specification and could set the date to the previous day for users in a time zone west of UTC.
- The default product name has been updated from FotoWeb to Fotoware across page titles and site templates for consistent branding.
- The side panel scrollbar in the Main interface is easier to use. Previously, the panel resizing tool was often triggered instead of the scrollbar; the scrollbar now has a larger hit area and improved responsiveness.
File formats and media processing
- FFmpeg 8 is now supported, which improves video transcoding performance and compatibility. To ensure compatibility and continued support, customers should upgrade to FFmpeg 8, as older versions are no longer supported.
- HEIC and HEIF files are now fully supported in Fotoware On-Premises, including thumbnail and preview generation.
- Support has been added for Canon HIF files. For more information, see Supported file formats.
- PS (PostScript) files are now treated as vector graphics, which improves how they are processed and displayed.
- Processing of large documents, such as PDFs, has been improved to reduce bottlenecks and improve performance.
- PDF preview generation is more reliable and delivers higher-quality output.
- Audio playback has been improved, with support for more audio file formats.
- Support for higher video and audio bitrates has been added, improving the handling of high-quality media.
Fixed issues
Installation, upgrade, and licensing
- Windows Service Control Manager timed out when trying to start FWBackgroundService.
- The request processor consumed excessive memory over time, which affected system stability during extended uptime.
- A layout issue in the Database administration login pop-up caused the toggle and its label to be too close together.
- The FotoWeb Settings application failed to open with a Prism error after being updated to version FR21.
Users, groups, and permissions
- The license field appeared empty instead of None in the user table, user settings, and group settings, and setting a license level to None failed with an Invalid license error, including when a non-English localization was used.
APIs and integrations
- Setting a user's license level to None via the API returned an "Invalid license" error.
- The User Management API allowed the site owner account to be deleted, risking the locking out of administrators from their site. This is now prevented.
- API requests failed with a runtime error when the URL query string exceeded 2048 characters, which affected SSO logins with Microsoft Entra ID. The maximum query string length has been increased to 10,000 characters.
Metadata and dates
- Editing the date or time in Extended Search could clear the field, preventing manual adjustments.
- Date pickers in the metadata view and batch edit now store dates without a time component, using the YYYY-MM-DD format to comply with the XMP date and time specification. Previously, 00:00:00 UTC was appended in local time, which could set the date to the previous day for users in a time zone west of UTC.
- The Different values control in the Pro interface removed new-line characters when editing metadata for multiple assets.
- Duplicate keywords in metadata fields were sometimes removed after saving.
- Browsing large taxonomy lists in the Pro interface slowed the interface and eventually caused it to fail due to an excessive number of network requests.
- Adding a large number of tags to a metadata field caused the action pop-up to extend beyond the screen boundaries, making the Save button inaccessible.
- Error messages for Activity Export reports displayed timestamps in the server time zone instead of your local time zone.
- Metadata and system tags were not automatically applied to PDF files during upload.
Assets, media, and archives
- Background tasks could fail when processing multiple large assets simultaneously, causing some file operations to stop unexpectedly.
- New versions of assets that lacked a unique document ID could not be uploaded.
- The folder dropdown in the Upload dialog may appear empty for archives configured with User selection and Show root folder when the archive is selected first, preventing uploads from completing.
- Canon .hif files did not display thumbnails and previews, and Color Factory produced black images when converting them. Support for HEIC and Canon .hif files has been added in Index Manager and Color Factory.
- Downloading files with CMYK process profiles produced incorrect color conversions.
- Portrait and vertical videos were transcoded to landscape orientation with FFmpeg version 5 and later. Videos appeared flattened during playback because of incorrect aspect ratio calculations, and 4K videos recorded at 60 fps failed to transcode. Video transcoding now works correctly with FFmpeg 8.0 and above.
- The Enter key did not confirm archive deletions, and the Close button in the confirmation dialog has been renamed to No.
Consent Management
- The Your details step was shown as completed with a green checkmark when a new consent request was first opened.
Known issues
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FotoWeb does not work with a MongoDB replica set
Configuring Fotoware On-premises to connect to a MongoDB replica set can result in database connection errors.
Impact: FWBackgroundService may fail to start, causing the Fotoware site to become unavailable and display an Unexpected Technical Problem message.
Workaround: Use a single standalone MongoDB instance instead of a replica set.
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The search string option Replace space with OR does not work with numbers
When the Replace space with OR search setting is enabled, searches containing multiple numbers separated by spaces are treated as AND searches instead of OR searches. For example, searching for 111111 222222 returns only assets that match both numbers.
Impact: Numeric searches may return fewer results than expected.
Workaround: Enter the OR operator explicitly between numeric search terms (for example, 111111 OR 222222).