Installing Fotoware On-premises Feature Release 20 and later from scratch

Learn how to install Fotoware Feature Release 20 from scratch on a fresh operating system.

12. February 2026

Table of Contents

Installing Feature Release 20 and later Note Install MongoDB Install Index Manager Install and configure FotoWeb Offline installation

Installing Feature Release 20 and later

Follow these steps to install FotoWeb Feature Release 20 or later on a fresh operating system, such as Windows Server 2019, 2022, or 2025.

If you are upgrading to Feature Release 20 from an earlier version of Fotoware On-premises, see Upgrading to Feature Release 20.

Note

In Feature Release 20, MongoDB must be installed separately. It is no longer included in the FotoWeb installer. Always keep your MongoDB version up to date to benefit from the latest security patches and improvements.

Install MongoDB

Download the MSI installer of MongoDB (we recommend the latest available version) for the Windows x64 platform from Download MongoDB Community Server.
Run the MSI installer of MongoDB. Select Complete Installation and Install MongoDB as a Service. Keep the service name as MongoDB.

Data Directory and Log Directory can be set to the default values or another location, not pointing to c:\ProgramData\Fotoware.
If you set the MongoDB Windows service account to something other than the default Network Service, ensure it has full permission on the Data Directory and Log Directory.

Finish the installation using the installation wizard.
Open Windows Services, for example, from Control Panel > Administration Tools, and start the MongoDB Server (MongoDB) service.
As a test, run the following command in the MongoDB shell or Robo 3T/Compass and ensure it outputs the correct version. For example, 8.0.6 for version 8.

`1`	`db.version()`

Install Index Manager

Follow the regular procedure - Installing Index Manager

Install and configure FotoWeb

For installation on Windows Server 2025, the Web server role should be added manually via Server Manager before running the FotoWeb installer.
Follow the regular procedure to install and activate the licenses - Installing FotoWeb.

Offline installation

Install MongoDB as described above.
Install Operations Center, as described in Installing Fotoware in an offline environment.
Follow the regular procedure for installing and activating the licenses, as described in Installing Fotoware in an offline environment.