Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  1. Fotoware Alto
    • 11.14 Schreckhorn
    • Terminology
    • Solutions
    • User Guide - Deutsch
    • User Guide - English
    • API Changelog
  2. Fotoware Veloz
    • Managing users and groups
    • Configuring archives
    • Configuring workflows
    • Configuring site behavior
    • Navigating and searching to find your assets
    • Working with your assets
    • Editing asset metadata
    • Uploading files
    • Version Control in Fotoware
    • Albums - Creating and sharing collections
    • Placing assets in a CMS
    • Working with the Fotoware Pro interface
    • Using the Fotoware plugins
    • Consent management
    • User guide to FotoWeb for iPad (Legacy)
    • Picture conferencing with FotoWeb Screens (Legacy)
    • What's what in Fotoware
    • GDPR
    • Fotoware Veloz releases
    • Activity Exports
    • Fotoware Example Workflows
  3. Fotostation
    • Getting started with Fotostation
    • Viewing, selecting and sorting files
    • Managing your assets with archives
    • Adding metadata to assets
    • Searching for assets
    • Working with your assets
    • Version Control in Fotostation
    • Automating tasks with Actions
    • Configuring metadata fields and editors
    • Configuring Fotostation
    • Configuring Fotostation for multi-user environments
    • Troubleshooting Fotostation
  4. Fotoware Flow
    • What is Flow?
    • Getting started
    • Flow dictionary
  5. Fotoware On-Premises
    • Getting started
    • Index Manager
    • FotoWeb
    • Color Factory
    • Connect
    • Operations Center Guide
  6. Integrations and APIs
    • The Fotoware API
    • Creating integrations using embeddable widgets
    • Authorizing applications using OAuth
    • Auto-tagging
    • FotoWeb Drag and Drop export
    • Integration using webhooks
    • Optimizely and Episerver plugin documentation
    • User Interface Integrations
  7. Fotoware Mobile
    • User guide for Fotoware Mobile for iPhone and Android
    • User guide to FotoWeb for iPad (Legacy)
    • User guide to FotoWeb for iPhone and Android (Legacy)

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Support
  • Fotoware On-Premises
  • FotoWeb

Installing FotoWeb (On-Premises)

This guide provides an overview of system requirements and routines for performing a fresh installation, or an upgrade, of a FotoWeb system.

  • Before you install FotoWeb

    This topic details network requirements and other settings that you need to consider before setting up FotoWeb on a server.

    30. April 2025
  • FotoWeb system requirements

    System requirements for FotoWeb server and client software.

    30. April 2025
  • Installing FotoWeb from scratch

    How to install FotoWeb on a clean Windows server with no prior version of FotoWeb installed.

    30. April 2025
  • Updating FotoWeb to the latest version

    30. April 2025
  • Apache web server support in FotoWeb has been discontinued

    30. April 2025
  • FotoWeb Licensing

    FotoWeb licensing is modular, making it possible to acquire a system that includes the exact pieces needed to build a DAM system that suits your organization.

    30. April 2025
  • FotoWeb services and system architecture

    This article explains what the FotoWeb services are and how they work.

    30. April 2025
  • How does Fotoware use the SMB protocol?

    30. April 2025
  • How does the audio / video transcoder work?

    30. April 2025
  • Planning an update from FotoWeb 7.0 to 8.0

    30. April 2025
  • Re-running the FotoWeb Upgrade Wizard if an attempt to upgrade failed

    How to restart the FotoWeb Upgrade Wizard in the event that it fails to complete after installing an updated FotoWeb version.

    30. April 2025
  • Scripting the FotoWeb Upgrade Wizard

    30. April 2025
  • Starting and stopping the FotoWeb service

    This article explains how you start and stop the FotoWeb service(s).

    30. April 2025
  • Supported audio and video files for decoding

    This topic provides an overview of the video/audio codecs and container formats (file extensions) supported for transcoding audio and video files in FotoWeb.

    30. April 2025
  • Viewing system and licensing information

    How to get the details about your FotoWeb installation and the number of users it has been licensed for.

    30. April 2025
  • What is FotoWeb?

    30. April 2025
  • FotoWeb server - Hardware requirements

    30. April 2025
  • FotoWeb server - Software requirements

    30. April 2025
  • FotoWeb browser client requirements

    System requirements for accessing the FotoWeb user interface and the Operations Center applications with a web browser.

    30. April 2025
  • Fotoware Plugins - Client Requirements

    System requirements to run the FotoWeb Desktop suite on clients.

    30. April 2025
  • FotoWeb licensing for audio and video support

    30. April 2025
  • Upgrading from Feature Release 19 to Feature Release 20

    DRAFT article explaining how to upgrade from Feature Release 29 to Feature Release 20.

    30. April 2025

Popular Articles

  1. Fotoware search expressions reference
  2. Configuring authentication providers and single sign-on in Fotoware
  3. Assigning administrative privileges to a group
  4. Assigning administrative privileges to a group
  5. Assigning album permissions to groups
  6. Fields
  7. Upload API
  8. Introduction to Fotoware User Management
  9. Setting archive access and permissions
eco-lighthouse-miljøfyrtårn

Company

  • About us
  • Resellers
  • Careers
  • Contact us

Help & support

  • Support center
  • Consultancy
  • Tech partners
  • Fotostation
  • System status

Trust Center

  • Legal
  • Security
  • Sustainability & ESG

Locations

Fotoware AS (HQ)
Tollbugata 35
0157 OSLO
Norway
FotoWare Switzerland AG
Industriestrasse 25
5033 Buchs (AG)
Switzerland

Copyright 2025 Fotoware All rights reserved.

  • Terms of service
  • Privacy policy
  • Cookie policy

Knowledge Base Software powered by Helpjuice

Expand