What to do if offline activation fails?
If offline product activation fails, these tips may help you solve the problem.
30. April 2025
Symptom
You have received an offline activation response file (.fwar), but when you try to activate the Fotoware product with the file, it still fails to activate.
Cause
The license key you are trying to use may have expired. The automated system that handles offline activation requests does not recognize this and returns an activation response file that contains an error message. You can verify this by opening the activation response file in Notepad or another plain text editor and looking for the error message Only deployed entitlement line item can be fulfilled.
Solution
Verify that you have the license keys with an updated expiry date after the renewal. Then, generate a new offline activation request file using the new key.