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Documentation & User Guides | FotoWare

Accessing the Operations Center

Operations Center desktop icon

If you're working on the console of the server where you installed the FotoWare server application(s), there will be a shortcut to the Operations Center on the desktop. Double-clicking it will open your default web browser and go to the Operations Center website.

You can also access the server remotely by typing in the URL to the server in your web browser, for example like this: http://servername:7000

Using a secure connection (SSL)

If your server has been configured to allow secure connections, you can access the site securely at https://servername:7001.

Double-clicking the Operations Center shortcut on the desktop will access the site over an unsecured connection, except in those cases where the Operations Center has been configured to require a secure connection.

 

If the Operations Center uses a self-signed certificate (default), your browser will display a security warning saying that the certificate cannot be verified, but all traffic will still be encrypted. It is also possible to install a certificate from a trusted supplier.

Port 7000/7001 must be opened in the server's firewall to access the Operations Center from another computer in the network.

It is possible to use other ports than 7000 / 7001.

Read more about securing communications.

Problems connecting to the Operations Center?

The FotoWare Operations Center has its own associated service in Windows Services. This service has to run before you can access the Operations Center. If you receive an Error 404 - Not found when trying to access the site, most like ly the server is not running. To check whether the service is running, open Start | Administrative Tools | Services and look for the FotoWare Operations Center service. If it isn't running, click on the Play icon at the top of the Services window. The FotoWare Operations Center service should be set to Automatic startup to start when the server boots up. (This is the default startup mode set during installation.)

If the connection is lost

If you receive an error message while configuring one of your applications saying that the connection to the server was lost, it could either mean that your network connection to the server was lost or that the FotoWare Operations Center service has stopped responding. Click on the OK button to try to reload the page. If the problem persists, double-check that the Operations Center service is running, as explained above.

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