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Upgrading MongoDB to avoid unauthorized access
27. October 2026
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Helpjuice Info Callout Title
This article addresses a MongoDB security issue disclosed in December 2025. The instructions below are retained for customers still using Fotoware On-premises Feature Release 19. If you are using a later release, ensure that your MongoDB installation is kept up to date with a version supported by your Fotoware On-premises release.
In December 2025, MongoDB disclosed a security issue affecting certain MongoDB versions that could allow unauthorized access to sensitive data if left unpatched. This article was published to provide upgrade guidance for Fotoware On-premises installations affected at that time.
- If you are still using Feature Release 19, follow the procedure below to upgrade the bundled MongoDB installation to version 4.4.30.
- If you are using Feature Release 20 or later, MongoDB is installed and managed separately from Fotoware On-premises. Keep your MongoDB installation up to date with a version supported by your Fotoware On-premises release.
Upgrading MongoDB to version 4.4.30 in Feature Release 19
1. Go to Download MongoDB Community Server | MongoDB.
2. Download and extract the MongoDB Community Server version 4.4.30 zip file.
- Stop FotoWeb.
- Stop the FotoWeb MongoDB Server service explicitly.
- Copy the content of the extracted MongoDB bin folder.
- Paste the content into the FotoWeb MongoDB folder:
C:\Program Files (x86)\FotoWare\FotoWeb\MongoDB - Optionally, copy the content of the extracted MongoDB root folder and paste it into the FotoWeb MongoDB folder.
- Restart the FotoWeb server.