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  1. Fotoware Alto
    • 11.14 Schreckhorn
    • Terminology
    • Solutions
    • User Guide - Deutsch
    • User Guide - English
    • API Changelog
  2. Fotoware Veloz
    • Managing users and groups
    • Configuring archives
    • Configuring workflows
    • Configuring site behavior
    • Navigating and searching to find your assets
    • Working with your assets
    • Editing asset metadata
    • Uploading files
    • Version Control in Fotoware
    • Albums - Creating and sharing collections
    • Placing assets in a CMS
    • Working with the Fotoware Pro interface
    • Using the Fotoware plugins
    • Consent management
    • User guide to FotoWeb for iPad (Legacy)
    • Picture conferencing with FotoWeb Screens (Legacy)
    • What's what in Fotoware
    • GDPR
    • Fotoware Veloz releases
    • Activity Exports
    • Fotoware Example Workflows
  3. Fotostation
    • Getting started with Fotostation
    • Viewing, selecting and sorting files
    • Managing your assets with archives
    • Adding metadata to assets
    • Searching for assets
    • Working with your assets
    • Version Control in Fotostation
    • Automating tasks with Actions
    • Configuring metadata fields and editors
    • Configuring Fotostation
    • Configuring Fotostation for multi-user environments
    • Troubleshooting Fotostation
  4. Fotoware Flow
    • What is Flow?
    • Getting started
    • Flow dictionary
  5. Fotoware On-Premises
    • Getting started
    • Index Manager
    • FotoWeb
    • Color Factory
    • Connect
    • Operations Center Guide
  6. Integrations and APIs
    • The Fotoware API
    • Creating integrations using embeddable widgets
    • Authorizing applications using OAuth
    • Auto-tagging
    • FotoWeb Drag and Drop export
    • Integration using webhooks
    • Optimizely and Episerver plugin documentation
    • User Interface Integrations
  7. Fotoware Mobile
    • User guide for Fotoware Mobile for iPhone and Android
    • User guide to FotoWeb for iPad (Legacy)
    • User guide to FotoWeb for iPhone and Android (Legacy)

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  • Support
  • Fotoware On-Premises

FotoWeb

This is the FotoWeb area. All FotoWeb guides - technical and user guides - are available here.

Navigating and searching to find your assets (On-Premises)

Learn the basics of navigating archives, folder structures and any taxonomies in FotoWeb.

Working with your assets (On-Premises)

This guide helps you understand how to organize your assets using FotoWeb's main interface. It deals with organizing collections, sharing content with others, processing files in workflows and much more. The guide focuses on the use of the system and links to the configuration where appropriate.

  1. Choosing a cover image for an archive
  2. Copying or moving assets between archives or folders
  3. Cropping and downloading pictures
  4. Deleting assets
  5. Downloading assets from FotoWeb
  6. Downloading a rendition of a certain page in a document
  7. Duplicating assets
  8. How asset markers work
  9. Keyboard shortcuts in FotoWeb
  10. Pinning assets
  11. Printing images
  12. Processing assets using Actions
  13. Quickly downloading an image preview using Quick Renditions
  14. Rating assets
  15. Reference to all features available on the action bar
  16. Renaming assets
  17. Rotating pictures
  18. Setting asset status
  19. Shopping Cart - Approving or rejecting orders
  20. Shopping Cart - Placing orders
  21. Sorting archive content in FotoWeb
  22. Quickly downloading an image preview using Quick Renditions
  23. Selecting assets
Editing asset metadata (On-Premises)

Adding metadata to your files is paramount to keeping your asset collections in order. This guide explains how to add metadata to assets in the main FotoWeb interface and how you can configure taxonomies to improve archive navigation and facilitate metadata entry for users.

  1. Switching between metric and imperial size measures
  2. Example: How to make a taxonomy for the City field
  3. Planning taxonomy content - strategy guidelines and tips
Uploading files to FotoWeb (On-Premises)

  1. Enabling users to upload files
  2. Uploading files from a browser
  3. Uploading files with FotoWeb Desktop
  4. Defining metadata requirements for uploaded assets
  5. Preserving metadata on upload
  6. Problem: Upload information is not added when assets are uploaded
  7. Uploading files from the Selection widget
  8. Uploading files that have XMP sidecar files
  9. Which metadata fields does FotoWeb write information to when a user uploads files?
  10. Setting up a viewable personal upload area for each user
  11. Enabling the Upload Area for a group
  12. Enabling upload of assets to the global Upload Area
  13. Controlling upload of assets per archive
Albums - Creating and sharing collections (On-Premises)

Albums let you create collections of assets that are independent of the archives they were added from. These collections can be shared with FotoWeb users and groups, as well as external people you need to share files with from time to time. This guide deals with all aspects of using and managing albums in FotoWeb.

  1. Creating an album
  2. Viewing an album
  3. Archiving an album
  4. Reactivating an archived album
  5. Choosing an album cover image
  6. Deleting an album
  7. Recovering a deleted album
  8. Removing assets from an album
  9. Searching for albums
  10. Sharing an album
  11. Sorting assets in an album
  12. Showcasing an album to all who come to the Fotoware site
  13. Creating a public link to an album
Placing assets in a CMS (On-Premises)

The CMS Export module in FotoWeb offers the possibility to export any picture or graphics file to a Content Management System. In the process a user can resize, add effects and otherwise customize the appearance of the exported picture.

  1. Exporting a picture to your CMS
  2. Managing pictures that have been exported to a CMS
  3. Using the Selection widget to place an asset in a CMS
  4. Uploading an asset using the Selection widget
  5. Hosting CMS Exports on a Content Delivery Network (CDN)
  6. Where are exported assets stored?
  7. Creating and using export presets
  8. Adding a caption and tooltip to the picture
  9. Adding a click action to the picture
  10. Adding special effects to the picture
  11. Cropping and sizing pictures for use on a CMS
  12. Enhancing a picture before export to CMS
  13. Setting publication name and expiry for the CMS export
  14. Changing the expiry date of an exported picture
  15. Revoking an exported picture
  16. Getting the link to an exported picture
Using the FotoWare Plugins (On-Premises)

This guide describes all the FotoWeb Desktop extensions.

  1. User installation of the Fotoware plugins
  2. Placing assets in Office documents and presentations
  3. Enabling the Fotoware plugins for Adobe Creative Cloud on your computer
  4. Placing assets in InDesign layouts
  5. Checking out files for local editing
  6. Managing files that are checked out
  7. Uploading files with the Fotoware plugin
  8. Cropping images using the Fotoware plugins
  9. Editing images with the Fotoware plugin
  10. Fotoware plugins do not display asset previews
  11. Problem: Fotoware Plugin action buttons are not available in Firefox
  12. Working with the Fotoware Extension for Illustrator
  13. Working with the Fotoware Extension for Photoshop
Working with the FotoWeb Pro interface (On-Premises)

Learn how to perform common tasks in the Pro interface in FotoWeb and how to use it to manage your asset collections.

  1. Working with the FotoWeb Pro interface
Installing FotoWeb (On-Premises)

This guide provides an overview of system requirements and routines for performing a fresh installation, or an upgrade, of a FotoWeb system.

  1. Before you install FotoWeb
  2. FotoWeb system requirements
  3. Installing FotoWeb from scratch
  4. Updating FotoWeb to the latest version
  5. Apache web server support in FotoWeb has been discontinued
  6. FotoWeb Licensing
  7. FotoWeb services and system architecture
  8. How does Fotoware use the SMB protocol?
  9. How does the audio / video transcoder work?
  10. Planning an update from FotoWeb 7.0 to 8.0
  11. Re-running the FotoWeb Upgrade Wizard if an attempt to upgrade failed
  12. Scripting the FotoWeb Upgrade Wizard
  13. Starting and stopping the FotoWeb service
  14. Supported audio and video files for decoding
  15. Viewing system and licensing information
  16. What is FotoWeb?
  17. FotoWeb server - Hardware requirements
  18. FotoWeb server - Software requirements
  19. FotoWeb browser client requirements
  20. Fotoware Plugins - Client Requirements
  21. FotoWeb licensing for audio and video support
  22. Upgrading from Feature Release 19 to Feature Release 20
Configuring archives (On-Premises)

Learn all you need to know to start creating and managing your archives in this guide.

  1. What are archives?
  2. Creating an archive
  3. Adding search filters to an archive
  4. Assigning a crop profile to an archive
  5. Choosing where files are stored when copied, moved or uploaded to the archive
  6. Cloning, editing or deleting archives
  7. Converting all pictures uploaded to an archive to JPEG
  8. Creating archive navigation using SmartFolders
  9. Creating a metadata view
  10. Enabling folder and taxonomy navigation in archives
  11. Enabling Google and other search engines to find your archives
  12. Enabling processing of files that are downloaded
  13. Enabling users to comment on assets in an archive
  14. FotoWeb refuses to start - Index Manager is not running
  15. Setting archive access and permissions
  16. Setting permissions on several archives
  17. Setting the order of archives in the user interface
  18. Assigning a watermark to assets in an archive
  19. Which file formats support high-resolution zooming in FotoWeb?
  20. Enabling SmartFolder navigation
  21. Watermark settings explained
  22. Enabling users or groups to create and modify SmartFolders
  23. Adding SmartFolder entries
  24. Creating queries to filter archive content (auto searches)
Configuring workflows (On-Premises)

When building a workflow system using FotoWeb or integrating FotoWeb into an existing workflow, Actions and Markers are the key components. Users can drop assets onto an action to transfer them to a destination, or to trigger a metadata operation or execute a webhook to integrate with other systems.

Managing users and groups (On-Premises)

Learn how to create or import users and groups in FotoWeb and how to set license types, user permissions etc.

Managing usage consent (On-Premises)

Learn how to manage user consent in Fotoware.

  1. Consent management overview
  2. Getting started with consent management
  3. Creating a consent form template
  4. Managing pending and signed consent forms
  5. Asset linking
  6. Creating consent categories
  7. Consent status of an asset
  8. Linking assets to consent forms
  9. Setting the consent status of an asset
  10. Signing a consent form by email
  11. Signing a consent form on behalf of another
  12. Working with consent forms
  13. Managing usage consent
  14. Requesting consent for use
  15. Consent management general settings
  16. Managing consent
  17. Signing a consent form by QR code
  18. Consent management archive settings
Configuring site behavior (On-Premises)

This guide deals with how you create, manage and configure sites and site-related properties.

  1. Adding a site to FotoWeb
  2. Removing a site from FotoWeb
  3. Configuring site host name and IP address
  4. Configuring the site database
  5. Controlling metadata handling
  6. Managing site cache settings
  7. Configuring email notifications
  8. Choosing a default site language
  9. Setting default thumbnail and preview quality for the site
  10. Configuring default search behavior
  11. Configuring site activity logging
  12. Enabling upload of assets to the site
  13. Controlling what happens to deleted files
  14. Choosing metadata fields to use for tooltips in FotoWeb Desktop
  15. Adding a custom footer to a site
  16. Adding a custom welcome message to a site
  17. Adding contact and legal information to a site
  18. Adding support for custom file types
  19. Branding the site
  20. Changing a site's default page title
  21. Changing the location of the MongoDB database files
  22. Choosing the location of audio and video proxy files
  23. Choosing which CMS Export features users have access to
  24. Configuring a permanent redirect from your domain name to the FotoWeb site
  25. Controlling video transcoder performance
  26. Controlling which metadata is included in assets during download
  27. Controlling which metadata is included in assets when requesting quick renditions
  28. Creating custom links in the Fotoware user interface
  29. Customizing emails sent from FotoWeb
  30. Enabling persistent user login (Remember me) functionality
  31. Finding and/or changing the encryption secret
  32. FotoWeb session handling
  33. How an administrator can terminate a user's session
  34. How to hide detailed error messages from non-administrative users
  35. Removing Fotoware badges from the user interfaces
  36. Repairing the MongoDB database after an unclean shutdown
  37. Requiring users to accept terms and conditions when downloading assets
  38. Requiring users to accept terms and conditions when logging in
  39. Setting custom background images for use on the FotoWeb login screen
  40. Setting the MongoDB instance that FotoWeb uses
  41. Configuring site behavior
  42. Markdown syntax reference
  43. +MongoDB disk and memory requirements
  44. Backing up the FotoWeb databases
  45. Configuring FotoWeb to send emails
  46. Database settings in detail
  47. Configuring notifications when assets change
  48. Configure a notification when an asset is published or revoked
Version Control (On-Premises)

This section explains how version control works in Fotoware On-Premises.

  1. Comparing two versions of an asset
  2. Configuring user access to revisions
  3. Creating a duplicate of a revision
  4. Deleting an asset revision
  5. Enabling version control
  6. Restoring an asset revision
  7. Uploading an updated version of an asset
  8. Viewing asset revisions
  9. What are revisions and how do they work?
  10. Version Control
Logs and Reporting (On-Premises)

This guide explains the types of system events that are logged and how to create and schedule system usage reports.

  1. Running basic system usage reports (deprecated)
  2. Creating custom reports (deprecated)
  3. Choosing system activity and metadata to log for use in your reports (deprecated)
  4. Configuring global log options for the FotoWeb server
  5. Installing Report Designer (deprecated)
  6. How to create a FotoWeb debug log for troubleshooting
Securing your server (On-Premises)

This guide deals with how to secure your FotoWeb system and protect your content.

  1. Choosing where to place FotoWeb in your network
  2. Configuring FotoWeb for secure connections
  3. Securing your server
  4. Redirecting all HTTP requests to HTTPS
Troubleshooting FotoWeb (On-Premises)

Tips and tricks for troubleshooting FotoWeb issues.

  1. A video or audio file fails to transcode correctly
  2. Cannot access camera roll in FotoWeb for iPhone or iPad
  3. Fotoware custom verbs in HTTP requests
  4. How can I change the web server used by FotoWeb from Apache to IIS?
  5. How to tell which build version of FotoWeb runs on your server
  6. InDesign plugin does not remember the custom location for storing placed images
  7. Login to FotoWeb is slow when using Active Directory integration (Legacy)
  8. Metadata is not applied when uploading several files with the same name
  9. Sharing an album or using CMS export gives an error message
  10. System logging in Fotoware on-premises
  11. The metadata editor fails to load in FotoWeb Pro
  12. The upgrade wizard hangs endlessly at "Starting MongoDB"
  13. The upload web interface fails to load
  14. User cannot log in to FotoWeb
  15. Verifying FotoWeb account privileges
  16. When logging in with a FotoWeb Pro user license, all I see in Internet Explorer is a blank page
  17. Why is the transcoded video proxy file larger than the original?
Deployment of FotoWeb Desktop plugins and extensions (On-Premises)

This guide deals with the practical aspects of deploying FotoWeb Desktop in an organization.

  1. What is FotoWeb Desktop?
  2. Installing FotoWeb Desktop
  3. Deployment of FotoWeb Desktop using Group Policy
  4. Choosing a server connection in FotoWeb Desktop
  5. Edit, Crop and Open buttons don't show in FotoWeb
  6. How FotoWeb detects whether FotoWeb Desktop is installed
  7. Manually enabling the FotoWeb Desktop plugin for Microsoft Office
  8. There is no "Insert from FotoWeb" button in Word or PowerPoint
  9. Troubleshooting the installation of the Fotoware Extension for Adobe InDesign
  10. Where are the configuration files for the Adobe Extensions stored?
  11. Where does FotoWeb Desktop store checked out files?
Picture conferencing with FotoWeb Screens (Legacy) (On-Premises)

Learn how to use FotoWeb screens to run picture selection processes with internal and/or external users who participate and contribute files using tablets or smartphones.

  1. How picture conferencing works (Legacy)
  2. Creating a screen for picture conferencing (Legacy)
Legacy APIs (On-Premises)

This guide describes Legacy FotoWeb APIs.

  1. Legacy APIs
Activity Exports (On-Premises)

  1. Activity Export overview
  2. Selecting activities to log
  3. Column names in the CSV file
  4. Configuring Activity Exports
  5. Creating an Activity Export
  6. Selecting metadata to log

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  6. Fields
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