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  1. Fotoware Alto
    • 11.14 Schreckhorn
    • Terminology
    • Solutions
    • User Guide - Deutsch
    • User Guide - English
    • API Changelog
  2. Fotoware Veloz
    • Managing users and groups
    • Configuring archives
    • Configuring workflows
    • Configuring site behavior
    • Navigating and searching to find your assets
    • Working with your assets
    • Editing asset metadata
    • Uploading files
    • Version Control in Fotoware
    • Albums - Creating and sharing collections
    • Placing assets in a CMS
    • Working with the Fotoware Pro interface
    • Using the Fotoware plugins
    • Consent management
    • User guide to FotoWeb for iPad (Legacy)
    • Picture conferencing with FotoWeb Screens (Legacy)
    • What's what in Fotoware
    • GDPR
    • Fotoware Veloz releases
    • Activity Exports
    • Fotoware Example Workflows
  3. Fotostation
    • Getting started with Fotostation
    • Viewing, selecting and sorting files
    • Managing your assets with archives
    • Adding metadata to assets
    • Searching for assets
    • Working with your assets
    • Version Control in Fotostation
    • Automating tasks with Actions
    • Configuring metadata fields and editors
    • Configuring Fotostation
    • Configuring Fotostation for multi-user environments
    • Troubleshooting Fotostation
  4. Fotoware Flow
    • What is Flow?
    • Getting started
    • Flow dictionary
  5. Fotoware On-Premises
    • Getting started
    • Index Manager
    • FotoWeb
    • Color Factory
    • Connect
    • Operations Center Guide
  6. Integrations and APIs
    • The Fotoware API
    • Creating integrations using embeddable widgets
    • Authorizing applications using OAuth
    • Auto-tagging
    • FotoWeb Drag and Drop export
    • Integration using webhooks
    • Optimizely and Episerver plugin documentation
    • User Interface Integrations
  7. Fotoware Mobile
    • User guide for Fotoware Mobile for iPhone and Android
    • User guide to FotoWeb for iPad (Legacy)
    • User guide to FotoWeb for iPhone and Android (Legacy)

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Support
  • Fotoware On-Premises

Getting started

An overview of Fotoware (On-Premises)

Get an overview of the components in a FotoWare DAM system and how they work together.

  1. The Fotoware software suite at a glance
  2. System requirements
Installing Fotoware (On-Premises)

Learn how to install the Fotoware suite one product at a time and activate the software.

  1. How to register and download software
  2. Installing Index Manager
  3. Installing FotoWeb
  4. Configure services in Operations Center Settings
  5. How to create an account in Customer Portal
  6. How to install FFmpeg for FotoWeb, Index Manager, and Color Factory
  7. Installing Fotoware in an offline environment
  8. Toggling light and dark mode in Fotoware
  9. What does Fotoware configure in Internet Information Services (IIS)
Licensing and product activation (On-Premises)

This guide deals with the various options for activating your Fotoware license. If you are not sure which activation method is best for your setup, contact Fotoware.

  1. Activating a Fotoware license with a license server
  2. Activating FotoStation for Mac using the Terminal utility
  3. Activating Fotoware software using the command line in Windows (legacy)
  4. A Fotoware product asks for activation after an update to a newer version
  5. Command line activation of Fotoware applications using Fotoware License Tool
  6. Deactivating a Fotoware software product
  7. FAQ: Licensing and product activation
  8. Fixing a broken license (legacy)
  9. How to back up and restore a license
  10. How to choose a license server for your Fotoware software
  11. How to tell how many users FotoWeb is licensed for?
  12. License expiry warning
  13. Manually deleting a license when you cannot deactivate
  14. Manually installing the FlexNet Activation service using an elevated Windows command prompt
  15. Newsletter restrictions on role-based email addresses
  16. Performing an offline activation (legacy)
  17. Product key for deployment testing
  18. Regular activation of a Fotoware software product
  19. Resetting your license key
  20. Server software licensing schemes
  21. Setting up a Fotoware License Server
  22. Subscription licensing agreement
  23. Where can I access my license keys?
  24. Troubleshooting: Activation fails with "Error 50040/0"
  25. Troubleshooting: Common activation errors
  26. Using a Fotoware license file
  27. What to do if offline activation fails?
  28. How to find the MAC address of your chosen license server
  29. Scheduling automatic updates of users in a license server .opt file
Configuring a system with FotoWeb and Index Manager (On-Premises)

  1. Setting up an index
  2. Creating a FotoWeb archive by connecting to an index
  3. Adding users to FotoWeb
  4. Adding users to a group and setting group rights
  5. Setting an access list on the FotoWeb archive
  6. Enabling users to browse folders in the archive
  7. Controlling the metadata fields that are shown in an archive
  8. Assigning processing profiles to an archive
  9. Uploading files to FotoWeb
  10. Configuring workflows (On-Premises)
  11. Installing FotoWeb Desktop plugins
  12. Setting up the FotoWeb plugin for Microsoft Office
  13. Placing assets in InDesign layouts
  14. Branding the site
  15. Using the FotoWeb plugin for Microsoft Office
  16. Creating a processing profile and assigning it to a set
  17. Enabling the FotoWeb Desktop plugin for Office
Metadata in the FotoWare system (On-Premises)

  1. What you can do with metadata
  2. Types of metadata the Fotoware DAM system can use
  3. Embedded metadata or sidecars: How Fotoware stores metadata in assets
  4. Specifiers to search in specific fields
  5. Creating search queries for Index Manager using FotoStation
  6. FWP protocol details
  7. Reference of Search Expressions used to create queries in FotoWeb
  8. Where do Fotoware applications store soft-crop information?
  9. XMP field code reference
  10. EXIF field code reference
  11. FourCC codes
  12. Adding custom metadata fields
  13. Dynamic operators to help build search queries
  14. Metadata: The differences between XMP and IPTC
  15. How Fotoware applications handle EXIF fields
  16. Introduction to creating custom fields
  17. An overview of the metadata configuration program (MDC)
  18. Creating a new namespace
  19. Adding fields to a namespace
  20. Making all Fotoware servers and clients use a new metadata definition
  21. Exporting and importing namespaces in the Metadata configuration
  22. Enabling multi-language metadata support
Maintaining and tuning your system (On-Premises)

Popular Articles

  1. Fotoware search expressions reference
  2. Configuring authentication providers and single sign-on in Fotoware
  3. Assigning administrative privileges to a group
  4. Assigning administrative privileges to a group
  5. Assigning album permissions to groups
  6. Fields
  7. Introduction to Fotoware User Management
  8. Upload API
  9. Setting archive access and permissions
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